What is the reason for the automatic shutdown of the mobile phone?

If you use a vivo phone, the phone will automatically turn off, which may be caused by incompatible applications and insufficient storage space. You can refer to the following treatment methods:

1, check whether to run incompatible applications?

If you have recently installed an application through a non-App Store channel, it is recommended to uninstall the application software after backing up the data.

2. Check whether the storage space of the mobile phone is enough.

Insufficient storage space may cause the phone to automatically restart. Please enter I housekeeper to free up space through "space cleaning" and ensure sufficient storage space.

3, service center testing

If the above methods are not improved, it is recommended to back up the data in advance and seek help from the nearby service center. Address of vivo Customer Service Center: Go to the APP-My-outlet of vivo official website /vivo Mall and select the current city to get the address and contact information of the service center. It is recommended to call in advance before going to avoid empty running, plan your trip reasonably and travel safely.

Precautions for sending mobile phones:

1, try to avoid using mobile phones in low temperature, high temperature or large temperature difference. The mobile phone has built-in temperature protection function. If the temperature is too low, it may trigger low temperature protection; If the temperature is too high, thermal protection may be triggered; If the temperature is too low or too high, it will automatically shut down or restart.

2. Ensure that the equipment has sufficient power. If the power is insufficient, the mobile phone will automatically turn off;

3. Check whether the keys of the mobile phone are stuck (for example, the protective case and other objects are stuck), because pressing the power button and the volume down button for more than 10 second at the same time will trigger the forced restart of the device;

4, check whether the phone is set to time switch machine (enter the settings? , search and enter "time switch machine"? ), if the time switch function is set, the mobile phone will automatically switch on and off at a specific time;

5. If the mobile phone is damaged by falling or entering the liquid, it will lead to unstable operation, so it is necessary to take the equipment to the service center for further testing.

If you have more questions, you can also enter vivo official website-My-Online Customer Service-Slide to the bottom-Online Customer Service-Enter Manual Customer Service and enter the consultation.