6. "Process Training" "Jimu" registration process restoration & abnormal copywriting prompts amp; problem discovery

1. Product Overview

Jimu - Youth Culture Social Platform

The first pan-entertainment social platform vertically focusing on the youth culture field. Purpose-based social networking method, by analyzing user portraits, LBS, target language and other information, scientifically determines and matches similar users who meet the tonality.

2. Registration environment

Model: iPhone6SP

System: iOS

Software version: 2.1.9

3. Sorting out the "Registration" process

4. Sorting out exception prompts and copywriting

Incorrect mobile phone number filling and related prompts:

1. The number is empty, prompt: Please enter your mobile phone number.

2. The number has been registered, prompt: the account has been registered, please enter the password directly to log in.

3. The mobile phone number is wrong. You should be prompted: Please enter the correct mobile phone number.

Incorrect SMS verification code and related prompts:

1. The verification code is empty, prompt: Please fill in the correct verification code.

2. The verification code is wrong, prompt: Please enter the correct verification code.

3. The verification code has expired, prompt: The verification code has expired, please obtain it again.

Incorrect password filling and related prompts:

1. If the password is empty, you should be prompted: Please enter your password.

2. If the password is wrong, you should be prompted: Please enter the correct alphanumeric password.

3. The password is less than 6 digits or pure numbers: the password you entered does not comply with the format.

Incorrect nicknames and related prompts:

1. The edited nickname is empty: please enter the nickname.

2. Edit nickname with more than 15 characters: Nickname can have up to 15 characters.

3. The nickname contains illegal characters such as symbols, spaces, etc.: Please enter legal characters as the nickname.

4. The nickname already exists: The nickname already exists.

5. Problems found

1. Except for China, there is an abnormal judgment that the mobile phone format is not set when entering mobile phone numbers in other regions.

2. The Chinese region is selected by default. When the mobile phone number is less than 11 digits, it is not prompted to enter the correct mobile phone number, but it can still be verified. From a user perspective, it is easy for the user to enter one less digit and not receive the verification code. However, since there is no relevant prompt, the user does not know the reason, which seriously affects the user acquisition.

3. When the SMS verification number is filled in incorrectly, it will prompt: The mobile phone number and verification code failed. There is a grammatical problem in this sentence. It is recommended to change it to: Please enter the correct verification code.

4. The voice verification function cannot be used.

5. When setting the date of birth, the date of birth can only be selected between 1949-2000. If it exceeds this range, the system will automatically take the closest value, but numbers outside the range do appear. This function point needs further optimization.

6. When setting a nickname, the prompt needs to be within 15 characters, but it is not clearly defined whether it is a Chinese character or a character, which affects user understanding.

7. When setting a password, in addition to a minimum value, there should also be a maximum value.

8. When setting a new password, for security reasons, the new password should not be consistent with the original password.

9. When setting a new password, the user is not asked to confirm the password a second time. If the user makes an input error, they have to reset it, which greatly affects the user experience.

10. The two prompts "There are two steps left" and "The last step" are intended to hope that the user will understand that there is not much to do next, but these two prompts require the user to click to enter the next step. One process. It is recommended that after the information is filled in correctly, automatic jump can be realized to reduce the frequency of user operations. The process should be as short as possible to satisfy the user experience.

11. The software currently only supports mobile phone number registration, while other software, especially social software, supports multiple login methods such as WeChat, QQ, Sina Weibo login, etc. The cumbersome registration process is not conducive to new user additions. .