How to mail items sold on Xianyu to the other party?

How to sell items on Xianyu and mail them to the other party:

1. Find the buyer’s payment order on Xianyu, and copy the buyer’s delivery address, phone number and name.

2. Contact the courier company in the area and place an order for delivery normally. It should be noted that the name, phone number and address of the consignee must be checked correctly, make sure there is no mistake!

3. After the express is sent, go back to Xianyu to find the order that needs to be shipped, then click the delivery button, select "Posted form filling", and submit the logistics form provided by the express company. Fill in the number and finally confirm and submit. It should be noted that when shipping, if you encounter a prompt that the express delivery number has been used, or the express delivery number does not comply with the rules, just choose another express company at this time.

4. Confirm "shipped" with the buyer on Xianyu, and remind the buyer to check and accept the product to avoid unnecessary after-sales problems.

5. If the logistics information is not updated on the Xianyu platform, or if you encounter inquiries from buyers, just copy the express delivery number and send it to the buyer.

Notes:

1. Since the products sold are second-hand goods, there will inevitably be some problems. Therefore, sellers must take videos when shipping, leave time and watermarks, and keep complete records. Don't let buyers feedback that the goods they received are inconsistent with the actual goods and want a refund or return, which will affect secondary sales.

2. Before shipping, you must negotiate with the buyer on how to return the product if it can be returned. Usually there is no return or exchange, because many people use the product themselves and then return it. In this way, the loss of the product will be too great, and it may not be able to be used again later.

Even if you want to refund or return the goods, you should also take a video when you receive the goods. Check the integrity of the product and communicate with the buyer promptly if there are any problems. Even if the buyer disagrees, there will be evidence to negotiate with the waiter when the time comes.