What should I do if I don't receive the electronic invoice?

If you don't receive the electronic invoice, you can ask the merchant to reissue it or feed it back to the email customer service. The electronic invoice process is as follows:

1. You can "scan" the QR code on the receipt through WeChat, and select individual or enterprise invoices according to the actual situation. For enterprise invoices, you need to fill in detailed tax number, enterprise name, enterprise address and bank account opening address information; After the information is filled in and submitted, the electronic invoice is successfully issued and sent to the mailbox reserved by the applicant;

2. When shopping, directly apply to the merchant to issue an electronic invoice. Electronic invoices are commonly used for online shopping and consumption. Find the billing application directly through the consumer order, then fill in the enterprise tax number, name and other information, and fill in the personal mailbox, and the invoice will be sent directly to the mailbox.

Need to be reminded that there is often a certain time limit for applying for issuing electronic invoices through small tickets, and it is generally necessary to apply for issuing invoices within 48 hours. To apply for an electronic invoice online, you need to find the order to be invoiced, click the billing application, and fill in the relevant information according to the page display before submitting. There are two main situations in the process of issuing electronic invoices. One is that users issue electronic invoices on the premise of holding paper vouchers; The other is to apply directly to the merchant for issuing electronic invoices.

legal ground

Article 22 of the Measures for the Administration of Invoices in People's Republic of China (PRC) shall be issued in accordance with the prescribed time limit, sequence and columns, all of which shall be issued at one time and stamped with the special seal for invoices. No unit or individual may have the following acts of falsely issuing invoices:

(a) for others, for their own invoices inconsistent with the actual business situation;

(two) let others issue invoices for themselves that are inconsistent with the actual business situation;

(three) introduce others to issue invoices that are inconsistent with the actual business situation. Article 16 Units and individuals that need to use invoices temporarily may directly apply to the tax authorities at the place of business for the issuance of invoices on the basis of written certificates of buying and selling commodities, providing or receiving services and engaging in other business activities and the identity certificate of the agent. If taxes should be paid in accordance with the provisions of tax laws and administrative regulations, the tax authorities shall pay taxes first and then issue invoices. According to the needs of invoice management, the tax authorities may entrust other units to issue invoices in accordance with the provisions of the competent tax authorities in the State Council.