Others transfer money to Alipay. Why does the SMS prompt need real-name authentication, and I have already obtained real-name authentication? Why didn't it arrive?

Hello! Transfer to Alipay is instant, provided that the collection account is filled in correctly and your Alipay is authenticated by real name. In addition, if there is no payment, you'd better contact the payer, because you can also send some payment messages online now. (Unreal transaction)

For other questions, please consult official website Customer Service. Good luck!