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The SMS prompt of China Merchants Bank Card was brought back to 900 yuan by Shenzhen. What happened?
I encountered a similar problem some time ago, and I couldn't find the answer. Now I have solved it. I recorded this experience: 20 160408 at 20: 00 p.m.18, and suddenly three sums of money (debit card of China Merchants Bank) were withdrawn, * * * 40,000. And when I saw the bank notice, it was the next day, a Saturday.
On the mornings of 1 and 20 160409, I immediately called China Merchants Bank at 95555. The customer service is a boy. He told me that someone will handle the follow-up, but he won't go to work on weekends, and it will take after Monday. Then ask me if I should freeze my card? Oral freezing is valid for five days. I said freeze it.
2.4 1 1, China merchants bank sent a text message on Monday afternoon, saying that it had preliminary results and could not contact me.
3. Return to Beijing on April 13 to contact the customer service of China Merchants Bank. At 9: 30, China Merchants Bank called, and the number showed: 075595555. A girl, who made it very clear, told me that there was information about this matter. A company deducts money through the payment platform: Yinsheng Communication Co., Ltd. This company is: Rong Hui Information Technology Co., Ltd. I said I have never heard of these two companies. She carefully confirmed, did you buy anything for your friend? Or what was entrusted by phone? Or something you bought through the website. I said impossible. She said that if I really didn't operate it, you should call Yinsheng Communication and ask it to initiate a refund. The telephone number is 40088 16 160. Then I will give my information to the risk trading department of China Merchants Bank. This girl is very professional and speaks clearly and neatly. 4. At ten o'clock, I called Yinsheng Communication 40088 16 160, and the customer service answered the phone. I told her I didn't do it myself. She asked my card number, phone number and other information, and said that it would be transferred to the background for processing, which would take about 2-3 working days. She also said that there was definitely no news today.
At ten o'clock, after I hung up with Yin Shengtong, China Merchants Bank called 075595555 again. A capable girl said that she was in the Risk Trading Department and had taken over my business, saying that they had contacted Shenzhen Financial Union and asked Shenzhen Financial Union to urge Yinsheng Communication to make an investigation. Find out how to pay for the money. I asked what is the relationship between Shenzhen Financial Union and Yinsheng Communication? She said that the deduction was initiated by Shenzhen Financial Union, and this deduction was submitted by Yinsheng Communication Payment Platform. Oh, no wonder my transaction records show that "Shenzhen came to refund the loan". I asked if I should report it, and she said it was best to report it. I asked if my debit card could be used in the future, and she said it depends on the risk. Then she helped me freeze my account for five days.
6. At half past ten, I called 1 10. Transfer directly to Beijing 1 10. It was a man who answered the phone. He heard about my general situation and asked me to report directly to the police station where the bank opened an account. After verification, he asked me to report to the Dazhongsi police station. Then I sent a short message immediately.
7. 10: 50, call the Dazhongsi police station and ask me what to bring to report the case. The man who answered the phone was also a man with a strong Beijing accent. He briefly asked about the situation and said that when it came to details, he had to stamp the bank.
8. At noon, I went to China Merchants Bank, opened the details and sealed them. The teller was patient and I asked for a new card.
9. At three o'clock in the afternoon, I arrived at the police station. A police chief on duty listened to the situation, said wait a minute, and called another person to take notes. Then, I will go home and wait for news.
10, April 14, noon 1 30, a phone call from Xiamen with a strong accent asked me the name of the bank. I asked her: Who are you? She said the name, but I didn't understand it.
June 1 1, April 15, a number in Shenzhen called me, and the number showed 0755-82867 169 (Shenzhen Express Payment). He asked me whether the merchant of the money called me and whether the money was refunded. I said that no merchant called me, and I don't know if I returned it, because I didn't read it. She said to ask again.
12, after 6 o'clock in the afternoon, I checked and the money came back to 40,000. Remittance in two phases, remarks column: repayment to Xiamen Huifu Tianxia Automobile Service Co., Ltd.
13, the money is back, but my doubts are not over yet. What about the money? It is said that the police will find out.
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