How to complain about the courier to effectively solve the problem?

In this case, it is recommended to contact the official customer service of express delivery directly. After receiving the feedback, the general customer service will give you the phone number of the corresponding site or contact the corresponding site directly.

This may happen because the courier's mobile phone is dead, or the entered mobile phone number is inconsistent with the actual mobile phone number. Only by contacting the official customer service can we find the express quickly.

The most effective way to express complaints:

1, official website complained.

If an individual courier has bad behavior, he can report it directly to his courier company. Most problems can be solved. At the same time, most express companies' official accounts of official website and WeChat can also make complaints, and express personnel will be punished by public pressure.

2. To use the official website for complaints, the following steps are required:

(1) Baidu search "State Post Bureau Complaint Website", find official website, and click enter.

(2) Click the registration in the upper right corner or there is a registration under the complaint condition, and then click Enter.

(3) Enter the account name, password, mobile phone number and other information and click Submit.

(4) Enter my complaint information page, click I want to complain, confirm the complaint notice and then click Continue to complain.

(5) Fill in the complaint information, including some personal information. The key point is to upload the evidence after adding the single number, and clearly fill in the complaint date, and click OK to confirm the complaint.

What is the most effective phone number for express complaints?

1、 12305

If you have express delivery problems and need to complain, you can call 12305. The special telephone number for postal consumer complaints is "12305" (provincial capital area code-12305). But telephone complaints are not recommended, sometimes it is difficult to express clearly, and there are many people calling, sometimes I can't get through.

2、 12328

When citizens consign goods, if they have disputes with logistics companies or courier companies, they can call 12328 to ask the national transportation service supervision department for help. As a national unified special service number for transportation service supervision telephone, this is a unified social public service supervision telephone in the transportation industry.

12328' s main functions include service supervision, complaint reporting and consulting services in the transportation industry, and its business areas mainly cover road transportation (passenger transport, freight transport), highways, waterways and other industries.

3. Customer service phone number of brand express.

Searching online for the customer service phone number of brand express delivery can directly complain about express delivery and solve the problem quickly.