What does ems mean? Thank god, help me.

EMS, namely "Express Mail", is a postal express service. It is an international mail express service managed by Universal Postal Union, and it is a kind of express service provided by China Post. It mainly uses air transportation to speed up delivery. Generally speaking, it takes 1-8 days to arrive according to the distance of the area. This business enjoys priority in customs, aviation and other departments. It delivers international and domestic urgent letters, documents, financial bills, commodity samples and other documents and articles to users with high speed and high quality. EMS has many other meanings, including electromagnetic levitation, environmental management system, engine management system and so on. China Post EMS is provided by China Post Express Service Company, and China Post Express Service Company is a wholly-owned company directly under China Post Group Company, mainly engaged in international and domestic EMS express business. It is the earliest express service provider in China and the largest operator and leader in the express delivery industry in China at present. The company has more than 20,000 employees, and its EMS business covers more than 200 countries and regions around the world and nearly 2,000 cities in China. Since the opening of 1980, the EMS express mail service has been increasing year by year, and the types of services have been continuously enriched and the service quality has been continuously improved. In addition to providing domestic and international express mail services, EMS has successively launched high-end services such as domestic next-day delivery, next-day delivery, international commitment service and limited delivery, and provided value-added services such as payment collection, consignee payment and flower etiquette express delivery. EMS has a leading air and land transportation network. Relying on China Post Airlines, an overnight air distribution network with Shanghai as the distribution center has been established, with more than 20,000 special express vehicles. The most extensive network system provides strong support for EMS to achieve next-day delivery and next-day delivery between more than 300 cities across the country. EMS has an efficient and developed mail processing center. There are more than 200 processing centers in China, including 30,000 square meters in Beijing, 20,000 square meters in Shanghai and 37,000 square meters in Guangzhou. At the same time, each machining center is equipped with advanced automatic sorting equipment. China Post's largest air express logistics distribution center in Asia with advanced technology and equipment will also be completed and put into use in Nanjing in 2008. EMS also has leading information processing capabilities. An information service platform with more than 300 cities in China as the core has been established, which can be linked with the UPU inquiry system to realize the global tracking inquiry of EMS mail. Establish a real-time information inquiry system integrating website, SMS (5 185) and customer service telephone (11185). EMS has been adhering to the core service concept of "wholehearted, whole journey and global", providing customers with fast and reliable door-to-door express service to meet the multi-level needs of customers and society to the greatest extent. In 2005, it won the awards of "Top Ten Satisfied Brands of China Consumers", "Top Ten After-sales Services of National Famous Products" and "Gold Award of Express Information System and Service Specification in China Freight Industry". There are many brands under the second-level logo EMS. Advantages of EMS: 1, EMS can be said to be the most extensive express delivery in China at present, and it will reach major cities in China in 2-4 days. It takes a little longer 2-3 days to get to the county towns and villages. 2. Strong network, with more than 2,000 self-operated outlets nationwide. Disadvantages of EMS: 1, expensive. Since 20 yuan, it is almost twice as expensive as other express delivery companies. The service attitude of many EMS service personnel is far less than that of some courier companies. 2. Low efficiency, the fastest is 2 days, and the slowest is 10 days or more. 3. Internet tracking and telephone consultation are useless. The phone was basically disconnected, and the service staff had a bad attitude after getting through. The website is very slow to update, and there is no following after receiving news frequently. On the internet, netizens will look for people in the postal department to inquire on the intranet. 4. There are often couriers who ask strangers to sign for documents without the consent of the recipient, resulting in the loss of mail. 5. The security is the lowest. EMS is a state-owned enterprise, and the security of users' mail and funds is very low. Only by insuring the price can we provide the best protection. 6. The postal service refused to open the box for inspection, resulting in the loss compensation for customers. Service introduction International express mail commitment service refers to the delivery date promised by China, Australia, Hongkong, Japan, South Korea and the United States to express mail sent by the local postal department to five other postal departments (excluding special services such as limited delivery and recipient payment); Mail delivered beyond the specified delivery date is responsible for refunding the mail charges already collected. This is another high-quality express service that China Post EMS introduced the concept of integrity management into cross-border express service to meet the needs of users after the domestic "express delivery the next morning" business implemented the promised service of "overdue repayment by the original bank". The international EMS commitment service was fully launched on July 25th, 2005, covering Australia, Hongkong, Japan, South Korea, the United States and most parts of China. International EMS promises to provide you with the following services: ▲ Seamless coverage: Global Post has network terminals covering thousands of households, mail delivery networks of six postal services in Australia, China, Hongkong, Japan, South Korea and the United States, with 260 million delivery points, 500,000 delivery employees and 6,543,800 postal service organizations. Using postal network can provide you with safe, accurate, fast and most extensive delivery service. ▲ Multi-channel information acquisition: EMS website platform (www.ems.com.cn), national unified 7X24 calling platform (1 1 185), mobile communication short message platform (10665 185) and postal business windows all over urban and rural areas. ▲ Real-time tracking: Through the mail tracking query service of EMS, you can know the whole process information of mail delivery in real time. ▲ Commitment time limit: EMS uses the unique postal code resources to calculate the commitment time limit according to the postal code to postal code. The promised time limit is the maximum delivery time limit for customers to deliver mail, and the actual delivery time may be shorter than the promised time limit. ▲ Delay compensation: If the actual mail delivery time exceeds the promised time limit due to postal reasons, the received mail fee will be refunded. ▲ Feedback service: active feedback service that can provide real-time email information to contracted customers. Instructions for use: 1 When sending EMS mail, please fill in the correct postal code of the recipient in the address bar of the EMS mail details sheet as required (except for those sent to Hong Kong); 2 To understand the commitment time limit of "International EMS Commitment Service" or to inquire about the detailed information of delivered mail, please log on to this website or call the national unified customer service telephone number1185 for inquiry. The basic information that must be provided for inquiry is: delivery date, postal code of delivery place and postal code of recipient (except Hong Kong). 3. The compensation method for the delay in the time limit of the international EMS promised service mail is: when the actual delivery time of the mail exceeds the promised time limit, the postal department will refund the collected mail fees (excluding packaging fees, customs clearance fees and other fees) to the sender; 4. If the promised time limit of the "International Express Delivery Service" mail is delayed, the compensation for the delay shall be put forward within 30 days from the date of delivery of the mail. The postal department will give a reply within 7 working days. If the sender fails to make a request within the specified time, the postal department will no longer be responsible for returning the mail fee in the above way. Special note: ★ Please pay special attention to the use of international EMS commitment service: 1 The commitment time limit of "International EMS commitment service" shall be based on the actual delivery date and postal code of the sender and the delivery date and postal code of the postal department. Therefore, the delivery of promised service mail must provide the correct recipient address and postal code (except Hong Kong); The postal department will not provide time-limited commitment service for the mail that does not provide the recipient's postal code. The promised services are only applicable to the specified business scope. ★ In the following cases, the postal department will not be responsible for the delay in the time limit of the promised service mail: the sender of 1 fails to fill in the recipient's postal code in the position specified in the EMS details sheet (except Hong Kong); 2. The postal code of the recipient provided by the sender is not within the promised scope or the information such as the address and postal code of the recipient is incomplete or wrong; 3. The mail cannot be delivered because the recipient refuses or is absent; 4. Due to the actions of the customs or similar competent authorities, the mail cannot be delivered in time; The mail cannot be delivered in time due to force majeure factors such as war and natural disasters. Today's EMS, using GPS, GIS and other positioning and tracking technologies, can realize real-time in-transit query of large goods, valuables and materials. EMS insurance service is voluntary. When choosing this service, the sender should ensure that the insured amount is consistent with the actual value of each email. The maximum insured amount of each mail is 100000 yuan, and the insured fee is charged at 1% of the declared insured amount, and the minimum charge per piece is 1.00 yuan. Mail that fails to pay the insured fee according to the regulations is not insured mail. If the insured mail is lost, damaged or short, compensation shall be made according to the actual loss value, but the maximum amount shall not exceed the insured amount of the relevant mail; If the uninsured mail is lost, damaged or short, it shall be compensated according to the actual loss, and the maximum amount shall not exceed twice the postage paid; If the mail is delayed, it shall be compensated according to the standards set by the postal department; For other losses or indirect losses, the postal department shall not be liable for compensation. The development history is 1980. 19 started the global postal express service (EMS) on July 5th, and it is the earliest express service provider in China. 1984, domestic express service was opened. 1994 65438+1October 18, the postal express tracking query network was opened to realize online tracking query of express mail. On March 28th, 20001year, an independent air express network centered on Shanghai was established. On June 65438+February 2003 1, an independent route from Shanghai to Osaka was opened, extending the domestic independent network to foreign countries. Since 2004, by optimizing the network structure, we have provided a series of value-added services, such as next-day access and next-day access. On August 18, 2004, the postal air express network-overnight flight was opened. On July 15, 2005, six postal services in China, Australia, Hongkong, Japan, South Korea and the United States were fully launched. EMS promised service, * * * The EMS mail sent by this post to the other five postal services is subject to the same limited-time promised service. The existing business of EMS can be divided into ordinary express delivery and next morning express delivery. The former started in 20 yuan and the latter in 50 yuan. Mail in Taiwan Province Province is only accepted at designated post offices. Ask 1. Inquire through the webpage: For general domestic EMS mail, you can directly enter the inquiry number on the EMS inquiry page of China Post to inquire the status of the mail. 2. Inquiry by SMS: You can call the SMS inquiry system of EMS mail information at any time in any place covered by PHS system or installed on the mobile phone network, and the special service number is "1066565438+". Special note 1. This service is paid. All fees are divided into two parts: SMS communication fee and information fee, in which SMS communication fee is charged by local mobile, China Unicom, China Telecom and China Netcom companies according to the standard, and information fee is charged according to the following standard: (1), EMS mail tariff inquiry: the name of the sending province where the customer sends the instruction and the expected mail weight (in grams) will return the service code. (2) EMS mail status inquiry: the customer sends the instruction and EMS mail number to the service code, and the system returns the current status information of the mail to the customer. The charging standard for each message is 0.5 yuan. (3) EMS mail delivery echo service: the customer sends instructions and EMS mail quantity to the service code. When the mail is delivered to the recipient correctly and signed, the system will return the message of "delivered and signed" to the customer, and the charging standard for each message is 0.5 yuan. (4) EMS mail status notification: the customer sends an instruction and the number of the EMS mail to the service code, and the system will return the current and future status information of the mail to the user, such as "leaving XX processing center", "arriving at XX processing center" and "normal delivery (abnormal delivery)" during the processing. The information fee for each reply message is 1 yuan, which is no longer needed even if multiple messages are replied. (5) Help: send BZ to the service code to provide users with help information, such as customer service telephone number. This service is free of information charges. (6) Cancel all customized services (specified by the operator), send "0000" to the service code, and cancel all customized services. This service is free of charge for information. 2. The user sends a short message to "10665 185" to inquire about EMS email information. Please read the following contents carefully for specific operation methods. As long as you send a short message to the number "10665 185", it means that you have understood and accepted this service and its charging standard. 3. If the email information is not found by this method, or the information content is not detailed enough, please call the local customer service hotline 1 1 185 for other inquiry service support. 4. There is no roaming fee for remote inquiry. Three. Other enquiries: 1 Telephone enquiry: Call the national unified postal service telephone number 1 1 185 for email information. 2 business window inquiry: go through the inquiry formalities in the business hall where the mail is delivered. Customers need to provide mail details, sender's deposit or mail receipt. 3. Fax inquiry: Customers inquire email information by fax. Please contact the postal customer service telephone number 1 1 185 for the specific fax method. Validity of inquiry: the above inquiry can be handled within four months from the date of mailing. Inquiry fee: 1. If you need a fax or copy signed by the recipient, you need a special inquiry fee from 3 yuan. 2. SMS inquiry: This service is paid, and all fees are divided into two parts: SMS communication fee and information fee. Among them, the short message communication fee is charged by local mobile, China Unicom, Telecom and Netcom companies according to the standard, and the information fee is the value-added fee of mobile services. Charge according to the following standards: (1) EMS mail tariff inquiry: the customer sends instructions to the service code and the name of the sending province, the name of the sending province and the estimated mail weight (in grams), and the system returns the estimated mail tariff to the customer. The charging standard for each message is 0.3 yuan (2) EMS mail status inquiry: the customer sends the instruction and the number of EMS mail to the service code, and the system will return the current status of the mail to the customer. (3) EMS mail delivery echo service: the customer sends instructions and EMS mail quantity to the service code. When the mail is properly delivered to the recipient and signed, the system will return a message of "delivered and signed" to the customer. The charging standard for each message is 0.5 yuan. (4) EMS mail status notification: the customer sends an instruction and the number of the EMS mail to the service code, and the system will return the current and future status information of the mail to the user, such as "leaving XX processing center", "arriving at XX processing center" and "normal delivery (abnormal delivery)" during the processing. The information fee for each reply message is 1 yuan. Even if multiple messages are replied, no information will be added. (5) Help: Send BZ to the service code to provide users with help information, such as customer service phone number. This service is free of charge for information. (6) Cancel all customized services (specified by the operator), send "0000" to the service code, and cancel all customized services. This service is free of charge for information. 3. Other inquiries are free.