I am Xiaomi's mobile phone, and I have opened a traffic-free service on Netease Cloud Music, but why is the traffic I use to listen to songs still the traffic on my original mobile phone?

The following are the traffic-free rules for your reference:

1. Definition of "Netease Cloud Music Listening to Songs Traffic Packet" monthly service: It means that users choose to open the "Netease Cloud Music Listening to Songs Traffic Packet" service, and after paying the monthly subscription fee of 9 yuan, they set the mobile phone access point to uninet, 3gnet or uniwap or 3gwap.

2. After the user successfully logs in to Netease Cloud Music Client with the subscription number, he will use the built-in music services (except online live video), such as online audition, downloading songs, audition cache, loading pictures, lyrics, watching MV, etc. There is no charge for data traffic, and users can listen to and download online music at will.

3. If you use Netease Cloud Music to listen to the traffic packet after opening the business, you will still deduct the regular traffic fee. Please check for the following reasons:

1) The user has not subscribed to the Netease Cloud Music Listening Traffic Package, or the user has used the Netease Cloud Music client before ordering. The traffic generated by these two reasons will be charged according to the mobile phone package.

2) The user does not use the subscribed mobile phone number to log in to the Netease cloud music client, so at this time, it is impossible to identify whether to subscribe to the Netease cloud music listening music traffic package product, and it is impossible to do traffic-free processing;

3) When users use Netease cloud music client, they also use other software or services that consume traffic (such as UC browser and other programs residing in the background of mobile phones), and the traffic generated by other software is charged according to the mobile phone package.

4) When using Netease cloud music client, users will also use software that may modify the information of mobile phone operators, such as market unlocking, network proxy, scripts or operator simulation (such as Google market unlocking software). ), it will not only affect users' normal use of Netease Cloud Music to listen to the traffic package business, but also lead to traffic charges. Please don't use such software.

5) Users installing software such as traffic monitoring, network acceleration, VPN software and rights management on their mobile phones (such as Kawara Tsutomu Monitoring) will lead to the invalidation of monthly subscription products, so users are advised not to use such software.

IOS 7 system may have the problem of wrong network judgment, which will lead to traffic deduction. Please upgrade the system to the latest version as soon as possible, or turn off the cellular mobile network switch under wifi network.

7) After reinstalling the APP, replacing the mobile phone, replacing the sim card, upgrading the mobile phone system or restoring the factory settings, it is necessary to re-check the open state. If it is not open, please open it again.

8) When the user uses a dual-card dual-standby mobile phone, please confirm whether the service number is consistent with the internet number, and whether to switch the mobile phone network during use. Otherwise, the fee will be deducted according to the package of Unicom mobile phone card used by the user.

9) Users who open the service through Unicom Business Hall and Unicom Customer Service need to activate or reopen the service in Netease Cloud Music Software before they can use it.

10) Watch the live online broadcast function on Netease Cloud Music Client, which is temporarily unavailable.

1 1) is used by 3G router, mobile phone wifi hotspot, BlackBerry /WindowsPhone to simulate Android system, etc. , which will lead to the deduction of traffic charges. Please don't use it.

12) users who transfer numbers to other operators will not be able to avoid traffic normally. Please unsubscribe from this service.