Where can I cancel my mobile package?

You can directly send a text message to 10086 to cancel the subscription according to the service code. You can also call 10086 customer service and cancel the order after transferring the manual service. You can also use identification to handle it in online business halls or business outlets. The following is a detailed introduction:

1. You can cancel by SMS: China mobile users can send 10086 to 10086 to get the main menu of SMS business hall, reply the digital code before the service is opened, get the information of the opened service, and then reply the digital code before the service that needs to be cancelled, so that the service can be cancelled. There is a short message prompt of successful cancellation, and the cancellation is confirmed after receiving the short message of successful cancellation;

2, customer service unsubscribe: call 10086 manual customer service can also unsubscribe from the traffic package, call 10086 to manual service, inform the other party of the package you want to cancel, and pay attention to the SMS received by the mobile phone after completion to determine whether the package cancellation is successful;

3. Open the website www. 10086.cn, log in to the online business hall, click on my mobile phone, find the personal center, and find the business category that needs to be unsubscribed in the personal center. After finding the specific category to be cancelled, there will be an unsubscribe button at the back of the business column, and click it to cancel the business;

4. You can also take your ID card to China Mobile Business Hall for cancellation.