What if the takeaway is stolen?

Who is responsible for the take-away depends on the specific situation.

First, if you can find someone who takes delivery, you can ask him for compensation.

Secondly, if the rider calls the customer in advance and gets the reply that "take-out is put downstairs in the dormitory first", then he is stolen. The customer is responsible (the rider obeys your decision and you have to pay for the consequences). The rider didn't confirm by phone, so he put the takeaway directly downstairs in the dormitory. Or contact the customer by phone, but the customer did not decide to put the takeaway downstairs in the dormitory, and the rider placed it without authorization. If the rider fails to comply with the customer's wishes, the rider should be responsible for the loss of food.

legal ground

Article 120 of the Civil Code states that if the civil rights and interests are infringed, the infringed has the right to request the infringer to bear the tort liability.