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What does SMS SP information fee mean?
Mobile value-added service is an application layer (content service) service based on public mobile basic communication network, data communication network (short message platform) and intelligent network service platform.
Services that users can choose and use according to different user groups and market demands. Mobile value-added services are the result of market segmentation, which fully tap the potential of mobile networks and meet the diverse needs of users.
Extended information According to Article 1 of the Detailed Rules for the Implementation of the Investigation and Handling of Information Service User Complaints, the principle of accepting and handling user complaints is extended.
1. Users who complain about the quality of information services shall comply with the provisions and conditions of the Regulations of People's Republic of China (PRC) Telecom and the Interim Measures for Handling Complaints of Telecom Users.
The complainant shall appeal with his real name and contact information, with clear appellee, specific content, clear facts and sufficient reasons for appeal.
2. If the user has complained to the relevant basic telecommunications business operators in advance, and the basic telecommunications business operators have properly handled it in accordance with the relevant policies and regulations within the prescribed time limit, the telecommunications user complaint acceptance agency may no longer accept it and explain it to the users.
3. If the user complains about the fees charged two years ago, or it has been more than five months since the user voluntarily canceled the subscription relationship, and no fees have been generated since then, according to the provisions of the Interim Measures for Handling Complaints of Telecom Users promulgated by the Ministry of Information Industry, the complaint accepting institution of telecom users may not accept it.
Baidu encyclopedia-mobile value-added service
Baidu Encyclopedia-SMS Information Fee
Baidu Encyclopedia-Detailed Rules for the Investigation and Handling of Complaints from Information Service Users
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