Can you recover the overcharged mobile phone?

It can be redeemed. The three major operators have recycling policies for this piece. The specific operation is as follows.

1: Call the customer service number of the local operator.

2: Ask for a refund. Please note that you must deny using. Otherwise, the customer service defaults and you admit to using it. You admit that you won't apply for a refund after using customer service.

3. Explain the situation, how much traffic has been exceeded and how much cost has been incurred. When the traffic is questioned, it is generally below 500 yuan, and the fee can be refunded. But only once a year. If you have applied before, the second fee cannot be refunded.

4. The attitude must be hard, and it is sure that it has not been used. If the customer service does not agree to the application, you can tell the customer service that you will call the Consumers Association to complain, or the official will complain. In short, we should talk about some relatively large media or government agencies. This way, customer service will attract attention. Because once the leapfrog complaint is successful, the customer service will deduct 500~ 1000 yuan, so they will definitely take the initiative to help you deal with this problem.

5. If you are afraid that the traffic will exceed again, you can ask the customer service to help you find a way to disconnect the network after the traffic runs out, so that the traffic cannot exceed again.

6. Telephone customer service telephone number 10000, Unicom: 100 10? Mobile phone: 10086