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How do strangers break the ice to chat?

How do strangers break the ice to chat?

First, enthusiasm

Sales is the transmission of emotion. When you are full of enthusiasm, what you convey to your customers is enthusiasm. When chatting, use soft expressions, friendly language and body movements to make the other person feel your affinity and appeal.

Second, altruism.

Is to let customers get value. If the original intention of chatting with strangers every time is to make money, then the transaction must be very difficult. You should start thinking about helping customers solve problems, which will be much easier.

Third, praise

After adding friends, make comments and comments in her circle of friends. To understand her identity and find the point of praise, this must be detailed. For example, if there is a baby at home, praise her baby for being cute, smart and sensible. Everyone wants to be recognized. No one will refuse compliments from others. Don't be stingy with compliments. Of course, your praise must be handled well.

Fourth, ask for advice.

According to the circle of friends, you know each other's strengths, for example, each other often basks in exquisite food. You can ask the customer: Wow, the food you cooked looks really good, and you can feel the color and fragrance through the screen. I'm much worse, and I can't always do it well. I want to ask you for advice and learn more. Through this way of asking, I can make the other party feel respect for her, raise her status to a stage and give the other party a sacred sense of pride.

So what's it like to chat with a stranger for the first time?

1. idea, whether actively or passively, you must have a chat idea. If a stranger is added on that day, the chance of closing the deal on that day will not be great, so you need to find out the intended customers from those who are added as friends, and then track the intended customers.

2. In actual combat, according to the personality characteristics shown in your narrative, design your own greeting words, which are warm, polite, smiling, simple, clear and confident. Use these steps to help you open the road to strange visits and quickly become a sales expert.