Solution to the problem of ashes migration in Tianjin Second Funeral Home

1. When did the ashes migrate?

A: The ashes migration of the Second Funeral Home in the city is divided into two s

Solution to the problem of ashes migration in Tianjin Second Funeral Home

1. When did the ashes migrate?

A: The ashes migration of the Second Funeral Home in the city is divided into two stages. In the first stage, family members move by themselves. From August 16, the family members went to the funeral home to handle the ashes migration procedures. The second stage is centralized migration. After the family members move by themselves, if they fail to go through the transfer formalities within the time limit, the funeral home will move the ashes on their behalf.

Family members move their own ashes:

① The reception time of the old museum is from 7: 30 to 14: 00.

② Reception time of the new building: 8: 00 to 16: 00.

2. What is the specific address and telephone number of the new and old libraries?

A: Address of the old museum: No.0/99, Jinbin Avenue, Dongli District (Chenglinzhuang Funeral Home)

Address of the new building: No.0/6, Muze Road, Jinzhong Street, Dongli District

Tel: 022-5891018,022-24373038,022-24796103.

Answer time: 7:30 to 16:00.

3. Do I need to make an appointment for ashes migration?

A: The ashes will be moved by appointment in advance. Need to make an appointment for the date and specific time of ashes movement, and go through the formalities at the scene according to this time. If there is no appointment, the relocation formalities will not be handled on site.

4. How many times do I need to make an appointment for a family migration with multiple urns?

A: Family members who make an appointment make an appointment on a household basis. A family can make an appointment once, regardless of the number of urns.

5. How to make an appointment?

A: You need to make an online appointment in advance to handle the ashes transfer procedure. Family members can make an appointment for online ashes transfer through official website of Tianjin Civil Affairs Bureau, WeChat official account of "Tianjin Funeral Service", WeChat official account of "Tianjin Second Funeral Home" or "Jin Xin Office" (APP, WeChat applet).

6. What if the elderly can't make an appointment with their mobile phones (without WeChat)?

A: In order to solve the problem that it is difficult for the elderly to make an appointment, the funeral home reserves 50 telephone appointment numbers every day. Older people can call in advance to make an appointment. Carry the Ashes Placement Certificate, ID card and telephone reservation code according to the appointment time (inform the registrant after the telephone reservation is completed) to go through the relocation procedures.

Appointment telephone number: 022-589 100 10.

Answer time: 7:30 to 16:00.

In addition, you can also choose to let the funeral home move the ashes on behalf of your family, and then go to the new museum to handle the ashes replacement procedures. You don't need to go to the funeral home or make an appointment during the self-relocation.

7. Can I handle it without an appointment?

A: If there is no appointment, the on-site staff will assist the family to make an appointment and then go to the funeral home according to the appointment time.

8. Do I need to make an appointment if the urn is taken away (buried) and not moved to the new museum?

A: In order to avoid over-concentration of personnel and ensure epidemic prevention and control, safety and stability, it is necessary to make an appointment in advance to collect ashes. Members of the public can log in to the official WeChat account of "Tianjin Funeral Service" and select "Take or Not Save" in "Migration Appointment" to make an appointment.

9. What are the requirements for ashes migration?

Answer: ① SMS or reservation code sent after online reservation is successful. (Telephone reservation provides telephone reservation code)

(2) The original "Certificate of Placing the Ashes" of the Second Funeral Parlour (including smart magnetic card).

③ Original ID cards of family members who have gone through the ashes migration procedures.

10. Does the holder of the ashes placement certificate have to go through the relocation formalities by himself?

A: If the holder remains the same, the handler can apply for an appointment, hold the ashes placement certificate and bring the handler's ID card to the museum.

1 1. What should I do if I entrust the funeral home to transport the ashes?

A: If the family members have difficulties and cannot move the ashes to the funeral home, they can entrust the funeral home to move them centrally. You can log in to official website of Tianjin Civil Affairs Bureau, official WeChat account of Tianjin Funeral Service, official WeChat account of Tianjin No.2 Funeral Home or Jin Xin office (APP, WeChat applet) and select "Entrust to move into the new No.2 Funeral Home" in "ashes transfer appointment" to register.

Centralized migration will be carried out by the funeral home according to the work arrangement of the funeral home.

12. Where can I go through the burial and resettlement procedures?

Answer: If the husband and wife need to be buried together, the family members should ask the staff to be buried together when they go through the formalities of continued burial in the new building. (Only husband and wife are buried together)

13. The ashes placement certificate was lost. How to handle the ashes migration business?

Answer: If the ashes placement certificate is accidentally lost, the holder of the ashes placement certificate must go to the funeral parlour with his ID card to complete the formalities before transferring the ownership.

14. What should I do if I change the applicant during the ashes migration?

A: Once the ashes placement certificate is issued, the holder shall not be changed at will. If it is really necessary to change, the holder and the applicant must show their identity cards at the same time.

If the holder can't be present, the applicant must go to the ashes management department with the original and photocopy of his ID card, the original and photocopy of the holder's ID card and the power of attorney for changing the holder.

15. How does the death of the holder change the applicant's business?

Answer: If the holder dies, the applicant can apply for a replacement certificate with the original and photocopy of his ID card, the original cremation certificate of the original holder, the original cremation bill of the remains or the photocopy of the ashes placement certificate. The specific procedure is the same as the normal procedure.

16. What is the principle of ashes migration? Can the horizon be changed?

A: The height of ashes remains unchanged after migration. If the original height position is saturated, the funeral home will be uniformly deployed within the same level of the original height position.

Grade range: 1, floors 2, 7 and 8 are of the same grade, and floors 3, 4, 5 and 6 are of the same grade.

17. Has the arrangement of ashes changed after migration?

A: The ashes management of the new museum will all be in the form of smart magnetic cards, and the urns will be uniformly closed. If you want to pay homage, citizens can take out memorial tablets or portraits to pay homage.

18, why should the ashes be closed?

A: According to the traditional funeral culture custom of "peaceful death" in China, it is important to remember our ancestors with a quiet mind and sincere respect and inherit the fine tradition. After the ashes of the deceased are placed or buried, it is not advisable to walk frequently to show respect for the deceased. In addition, the urn is often taken out for memorial service, which is easy to be damaged. If citizens need to pay homage, they can take out the memorial tablet or portrait of the deceased to pay homage.

19, what fees should be paid for ashes migration?

A: There is no need to pay other fees except the ashes placement fee. Funeral homes do not need to pay any fees for the ashes of their families.

20. How can I get a refund if the ashes haven't been put away?

Answer: You should bring the payment slip for placing the ashes, the original bank debit card and the cardholder's ID card to the funeral home.

2 1. What is the charging standard for the ashes placement fee of the new museum? How many years can I pay at most?

A: The ashes of the new museum are placed with smart magnetic cards. According to different floors, the annual fee for each ashes varies from 55 to 120 yuan. The resettlement fee of up to 3 years can be paid in one lump sum, and citizens can pay by pos machine, WeChat, Alipay, credit card or cash scan code.

22. After the ashes are taken away, you need to buy a cemetery. What cemeteries are available?

A: There are 14 operating cemeteries in the city. If you need to know the location and telephone number, you can find it from official website of Tianjin Civil Affairs Bureau, the official account of "Tianjin Funeral Service" WeChat or "Jin Xin Office" (APP, WeChat applet).

23. Are there any other burial methods besides buying a cemetery?

A: In addition to buying a cemetery, you can also choose green burial methods such as scattering ashes into the sea and lawn ecological burial. Those who meet the requirements can participate in the burial activities for free, and each ashes can get the land-saving ecological burial reward 1000 yuan. Please call for details.

Consultation telephone number:

Reservation telephone number for ashes scattering consultation: 27716792;

Lawn burial consultation appointment:

Municipal Funeral and Cemetery Affairs Service Center: 26824711;

Yi 'an Garden in Hangu, Binhai New Area: 67191124;

Yongding Taling, Ninghe District: 4006580405;

Xiqing District Xicheng Sleep Garden: 23980930

24. What is the travel plan for the new building?

A: Autopilot: People can navigate by car. If you arrive at the old museum, you can scan the QR code of "Traffic Adaptive Navigation for the New Museum" and navigate to the new museum.

Bus: Bus convenience 664 can go directly to the New Second Hall.

Subway: Get off at Dabizhuang Station of Metro Line 6 and transfer to Convenience 664.

Temporary convenience service line: during the period of family members' own ashes migration, the bus group opened a convenience service car between the old and new museums, and family members can purchase tickets directly.

In order to meet the individual needs of family members, the bus group also provides special car service. Please call the bus service hotline "96 196" for consultation.

25. Where can I learn about the migration of ashes in the second funeral home?

A: The public can keep abreast of the ashes migration information of the second funeral home by paying attention to official website of Tianjin Civil Affairs Bureau, WeChat WeChat official account of "Tianjin Funeral Service", WeChat WeChat official account of "Tianjin Second Funeral Home" or through news media such as TV broadcasting.

26. Can I pay tribute to the ashes during their migration?

A: In order to facilitate the families of the ashes to pay homage, the new and old buildings of the Second Funeral Home in the city have opened memorial places for their families. The original memorial area of the old building is open normally, and the indoor memorial room and outdoor memorial garden with clean environment are equipped near the ashes storage area of the new building. Family members can bring flowers and other items to pay homage.

27. Can you burn paper money and other items at the memorial ceremony?

A: According to the regulations of Tianjin Municipality on the Promotion of Civilized Behavior, new and old museums are not allowed to burn paper money, paper cows, paper horses and other items. Please ask your family members to pay a civilized memorial service according to the guidance of the staff.

28. Are there any requirements for epidemic prevention and control?

A: In order to implement the epidemic prevention and control requirements and avoid excessive concentration of personnel, indoor places such as the ashes placement area and the business handling area are restricted to allow two family members to go through the formalities. Visitors should always wear masks, actively cooperate with code scanning and temperature measurement, keep a safe distance and reduce the stay time.

29. What is the service supervisor's complaint telephone number?

A: In the process of ashes migration, if family members are dissatisfied with the service or make valuable suggestions, they can call the service supervision phone in time.

Service supervision telephone number: 022- 589 100 19.

Answer time: 7:30 to 16:00.