Tax volunteers provide meticulous services to facilitate the people, help enterprises and benefit the people

Baisha: Tax voluntary and meticulous services provide convenience to the people, help enterprises and benefit the people

After ten years of spring breeze, we continue to make progress. The Taxation Bureau of Baisha Li Autonomous County of the State Administration of Taxation has carried out the "Spring Breeze Action to Convenience Taxation for the People" for ten consecutive years. In order to highlight the power of Baisha taxation youth in promoting the "Spring Breeze Action for Convenient Taxation for the People", the Baisha County Taxation Bureau organized a broad The tax youths formed a volunteer service team, actively visited households and enterprises, and carried out a series of activities of "tax youths help enterprises and benefit the people" to provide taxpayers with more detailed and warm tax services.

1. A good assistant in policy publicity, entering villages and households to warm people's hearts

In order to strengthen the publicity of Baisha County's medical insurance policy and do a good job in the back payment of basic medical insurance premiums for urban and rural residents, Baisha County The tax bureau compiled a list of families whose children have not yet participated in urban and rural medical insurance, and organized members of the volunteer service team to go to the homes of villagers in Nanya Village, Bangxi Town, Baisha County, to publicize the basic medical insurance premium payment policy for urban and rural residents to the villagers. During the activity, the members of the volunteer service team used the "dialect + Mandarin" method to promote the medical insurance payment policy and precautions to the villagers in a simple and easy-to-understand manner, and ensured that the villagers were familiar with the policy through "hands-on" on-site payment methods. and operating procedures. Through publicity, the villagers' awareness of the medical insurance policy was increased and the importance of participating in the insurance was made aware. This heart-warming and convenient action was unanimously recognized by the villagers and made the payers feel the warmth of taxation.

2. A good helper for self-service tax processing, enthusiasm, patience and strong experience

In order to promote the "contactless" tax processing and continue to expand the coverage of "online tax processing", To reduce the time spent by taxpayers and payers on the road, the Baisha County Taxation Bureau has set up a self-service tax experience area in the tax service hall and arranged volunteers from the volunteer service team to provide electronic tax bureau, self-service services to taxpayers and payers. We provide "one-to-one" and "face-to-face" guidance on the operation of tax terminals and other systems, providing enthusiastic answers, patient guidance, and meticulous services based on the different needs of taxpayers and payers. March coincides with the final settlement and settlement of comprehensive personal income tax. Based on recent work hot spots and difficulties, volunteers guide taxpayers in the office to make an appointment for tax refund or declare tax refund through the personal income tax mobile APP, providing personalized services for taxpayers with special needs. , Professional individual tax settlement and settlement coaching services.

3. Convenient services bring spring breeze, and refined services help development

In order to increase the awareness and influence of the "Spring Breeze Action for Convenient Taxation", the volunteer service team of Baisha County Taxation Bureau Volunteers visited the company and visited the company to publicize the series of measures of the "Spring Breeze Action for Convenient Taxation", understand the "urgent and difficult" problems in the production and operation of the company, and based on the company's operating characteristics and proposed tax reductions, tax rebates and other related issues. Carry out targeted policy publicity and in-depth answers to tax issues, do a good job in comprehensive publicity, precise implementation, and refined services of enterprise-friendly policies, blow the spring breeze of convenient tax administration into the hearts of taxpayers, and help enterprises develop better.