How to refund the points?

Please call the operator's customer service hotline if you need to refund the points. If the points are wrongly collected, you can call the operator's customer service hotline in time to explain the situation, so that the operator's customer service can help solve the problem. Under special circumstances, the operator's customer service is needed to help transfer the phone bill. For example, if the prepaid phone bill is large, the other party is willing to return it, but is unwilling to return it by transferring money or charging the phone bill. In this case, the operator can help solve the problem and transfer the wrong phone bill to the account designated by the recharger. Protect your legitimate rights and interests with the law. If the other party resolutely disagrees with the return, it can bring a lawsuit to the court with the bank card consumption record and ask the other party to return it.