How long will the high-speed rail stop?

Under normal circumstances, it will be notified about one or two days in advance, and it is also possible to stop on the same day. In addition, citizens who book tickets on the official platform will also receive SMS notification of suspension.

How long the train stops will be notified in advance, depending on the specific situation. The general method of notifying shutdown is as follows:

(1) Relevant notices will be released in time through the news media, and passengers will be informed by SMS in time;

(2) Passengers can also log on to official website Railway to make their own inquiries. If the railway stops due to a fault, you can directly check the stop information in official website, and handle the full refund or change in time.

Which passengers can the railway refuse to carry:

1, take a bus without a ticket, take a bus without getting off at the station, take a bus with a low-level seat ticket for a high-level seat or take a bus with a ticket that does not meet the preferential and preferential conditions. , refused to pay the fare;

2, do not accept the safety inspection;

3. The identity information recorded in the ticket is inconsistent with the identity certificate or true identity;

4, in accordance with the laws, administrative regulations and the provisions of the state on the prevention and control of infectious diseases, should implement isolation management;

5. Severe mental disorder and drunkenness are not suitable for riding alone and unattended;

6 disturbing the order of stations and trains, endangering the safety of trains or the personal safety of other passengers and staff of railway transport enterprises;

7. Other circumstances stipulated by the state.

The high-speed rail will inform you in advance to buy tickets at 12306 website. High-speed rail is delayed or stopped due to weather and other reasons. Generally, 12306 will send short messages to passengers in advance to remind them to change or refund their tickets, and will also issue relevant notices through the news media in time to inform passengers in the form of short messages. China Railway Customer Service Center, also the website of 12306, is an important window for railway customers. It will integrate passenger and freight transportation information of the whole railway to provide passenger and freight transportation business and public information inquiry service for social and railway customers.

Legal basis:

People's Republic of China (PRC) Railway Law

Article 11 A railway transport contract is an agreement that defines the rights and obligations among railway transport enterprises, passengers and shippers.

Passenger tickets, baggage tickets, parcel tickets and cargo waybills are an integral part of a contract or contract.

Article 12 A railway transport enterprise shall ensure that passengers arrive at the destination station according to the date and train number specified in the ticket. If the passenger cannot take the train according to the date and number specified in the ticket due to the responsibility of the railway transport enterprise, the railway transport enterprise shall, at the request of the passenger, refund all the fare or arrange to transfer to other trains that arrive at the same destination station.

Thirteenth railway transport enterprises should take effective measures to do a good job in passenger transport services, be civilized, polite, warm and thoughtful, keep stations and carriages clean and tidy, provide drinking water, and do a good job in catering on trains. Railway transport enterprises should take measures to prevent environmental pollution along the railway.

Article 14 Passengers should hold valid tickets. If you travel without a ticket or with an invalid ticket, you should make up the ticket and collect the fare in accordance with the regulations; Refuses to deliver, the railway transport enterprise can be ordered to get off.