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My mobile phone GT-I8 190 can't receive short messages. How to solve it?

Hello:

According to the situation you described, I suggest you:

1. Check whether the cell phone signal is stable and switch to other locations to see if it can be received normally;

2. Check whether the mobile phone has recently downloaded and installed third-party software with information interception function. I suggest you cancel this setting in the software;

3. If it cannot be recovered, it is recommended that you back up your mobile phone data (phone book, SMS, multimedia files, etc.). ) and restore the factory settings (Settings-Reset-Restore Factory Settings);

If the problem still exists, it may be that there is something wrong with the software of the mobile phone system. It is recommended that you take the three-guarantee certificate of your mobile phone and send it to the nearest Samsung service center for testing. Please visit the address of a specific service center:

/support/location/supportservicelocation . do? Page = service. Location and place. cid = cn _ PPC _ support _ service _ repair net _ 120522

I hope I can help you and wish you a happy life!

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