Which is more useful to complain to the hospital 12320 or 12345?

Complaints against hospitals should be made by calling 12320. The main responsibilities of the hotline 12320 are as follows: 1. Accepting public reports on public health emergencies and cases of violating health laws and regulations. 2, accept the public's complaints about emergency handling of public health emergencies. 3, accept public opinions and suggestions on public health work. 4. To provide consulting services on public health laws, regulations, principles and policies, disease prevention and control and medical care in China.

1. Is it useful to report 12320? 12345 What's the difference?

It is useful to call 12320 or 12345 to complain about medical disputes. 12320 is a health hotline. The main difference between 12320 and 12345 lies in the different scope of acceptance. 12320 mainly accepts public reports of public health emergencies and cases violating health laws and regulations, accepts public complaints of emergency handling of public health emergencies and accepts public complaints of public health emergencies. 12345 If you need to have a dialogue with the government, you can dial "12345 Government Service Hotline" in addition to emergency hotlines such as 1 19, 120 and 122.

2. Is it serious to be reported by 12320?

1. Is it serious to be reported by 12320? It depends on whether the content and situation of the report are true. The hospital has a special complaint mailbox. If you don't believe me, call the relevant department to complain. It is best to complain to the local health department. 12320 call center is built in cities above prefecture level according to national administrative divisions. Local citizens can call local 12320 and only pay local telephone charges.

3. What should I do after reporting 12320?

1, 12320 What should I do after reporting? If you are not satisfied with the service of the hospital, you can call to report it. If you want to report to the hospital, you can call the national unified public health reporting and service hotline 12320. After the public health report and service center accepts it, it will arrange the local health authorities to investigate and deal with the illegal acts of their hospitals, and report the investigation results to the center. If the circumstances are serious, the center will directly investigate and deal with it;