How to report to the leader at work?

Reporting doesn't mean calling everything. Many times, things that are not urgent can be communicated through WeChat or SMS.

Please note that you can't make a phone call under the following circumstances:

(1) lunch break (13:00~ 14:00). If there is nothing particularly important, it is best not to call at this time.

(2) knowing that the other party is attending an important meeting. In case the other party forgets to mute the phone or turn it off, the ringtone will affect the atmosphere of the whole venue.

In both cases, important and urgent questions should be sorted into WeChat or SMS in advance and sent to each other. Please note when editing:

First, it is concise and clear, highlighting how to solve problems;

The second is to express things in different levels, which can be divided into several small points and sub-items, and finally give explanations.

2. What kind of things must be called?

(1) In case of particularly serious or unexpected events, it is necessary to report or communicate immediately.

(2) leaders are eager to know and master the situation, or things that have been explained in advance, and must call as soon as possible after understanding the situation.

3. Report the problem concisely.

When reporting work, special attention should be paid to saving time, clear thinking and concise language. Be sure to make a good draft in advance, hierarchical, and don't grab your eyebrows and beards. If you really have no experience, you can express it according to the idea of "result, cause and process", so that the other party can understand the key points you want to express at the first time.

Step 4 report the problem objectively

Because it is a telephone report, the tone must not be too impatient. We must respect the objective facts, and we must not embellish them. When it comes to the development of something, we must talk about it and not judge others at will.

5. It is best to repeat the tasks assigned by the leaders.

Generally, things that need to be asked by phone are important things. As there is no face-to-face communication, you'd better repeat what the leader said. Don't hang up just because the leader is in a hurry. If you don't understand it correctly, it will be self-defeating Of course, if the leader is in a hurry and can't answer the phone, he can edit and send a text message to confirm the relevant matters.

6. Report something particularly important and should be interviewed.

In the course of work, there are some particularly important or confidential matters that should be solved through interviews. In addition, if you do something wrong, you should criticize yourself face to face and show your attitude.

7. Try not to hang up first

This is a seemingly simple detail, but it is a very important link. Especially when you call someone voluntarily, try not to hang up first.

There are two reasons for this:

First, the other party may need to supplement what has just been communicated. If you hang up first, the other party will think of something else, and it will be too late to talk.

Second, it is impolite to hear you hang up in a hurry, and there is a busy signal at the other end.