Job responsibilities of photography studio

Job responsibilities of photo studio (general 10)

With the development of society step by step, the frequency of job responsibilities is on the rise, and job responsibilities mainly emphasize the responsibilities within the scope of work. You have no idea when you draw up your job responsibilities? The following is the job responsibilities of the photo studio I collected for you, for reference only, hoping to help you.

Job responsibilities of photo studio 1 job responsibilities:

1. Check the newly arrived goods;

2. Assist the photographer to build a studio and prepare props;

3. Assist the photographer to shoot the company's products;

4. Post-processing of independent and complete pictures;

5. Work assigned by other superiors.

Job requirements:

1. Familiar with the maintenance of photographic equipment;

2. Be able to have your own opinions on the shooting and retouching of single items and models.

3. Can have their own unique views on fashion, and love photography, and have relevant work experience is preferred.

4. Skilled in using all kinds of retouching software, good at using photoshop, and those with artistic skills are preferred;

5. Strong learning and understanding skills;

6. Be practical, sincere, serious and responsible.

Studio job responsibilities 2 job responsibilities:

1, responsible for assisting photographers to check and sort out products, irons, etc.

2. Assist the photographer to put props in the shooting project and adjust the product placement;

3. Responsible for sorting, checking and post-production of the pictures taken;

4. Responsible for the daily shooting of products;

5. Other tasks assigned by the leaders.

Job requirements:

1, major in photography and art design, 1 year or above working experience, regardless of gender;

2. Skillfully use Photoshop to post-process digital photos;

3. I love photography, have a keen sense of fashion, strong sense of color, and have my own unique views on visual expression;

4. Work hard, have a sense of responsibility and pay attention to efficiency;

5. Excellent fresh graduates can be considered.

Job responsibilities of photo studio 3 Job responsibilities:

Assist photographers to provide lighting assistance and props supplement during shooting;

Fully serve guests and win their satisfaction;

Requirements:

1, 18-28 years old, strong learning ability, good service attitude, cheerful and generous personality, able to bear hardships and stand hard work;

2. Have a strong interest in wedding photography, and have basic photography learning or studio photography experience is preferred.

Remarks: This position is a learning position. Through practical study, combined with the company's photography training courses, the photographer level was promoted after examination.

Job responsibilities of photo studio 4 1, major in photography or fine arts, this year can be;

2, have a certain understanding of photography technology, understand and master the basic operating procedures of photography technology, familiar with the performance, characteristics and usage of various photographic equipment.

3, assiduously study business technology, and have a sense of innovation, to help photographers do a good job in photography.

4. Hard-working, responsible, hard-working, full of team spirit, able to complete the tasks assigned by superiors on time;

5. Welcome capable sages to join our team!

Job responsibilities of photo studio 5 I. Job responsibilities:

1. Assist the photographer in the whole shooting process.

2, responsible for sorting and keeping shooting equipment.

3. Learn shooting skills from time to time.

4. Complete the temporary tasks assigned by superiors.

Second, the qualifications:

1, male or female, technical secondary school or above, major in art or design.

2. Have good communication skills and language skills. Have a hard-working spirit, strong endurance, persistent attitude, and love photography.

3. Can accept the internal work transfer of the group, have strong execution, and love the wedding dress industry.

Please attach your recent photo.

Job responsibilities of photo studio Article 6 Job responsibilities:

1, responsible for helping photographers plan shooting themes;

2, responsible for the studio, props, clothing sorting and classification.

Qualifications:

1, loves photography and has a keen sense of fashion;

2. Have a strong sense of color and a unique personal view of visual expression;

3. Skillfully use Photoshop to post-process digital photos;

4. Work hard, have a sense of responsibility, pay attention to efficiency and have team spirit.

Job responsibilities of photography studio. Customer information management-planning customer service work

1. Data collection. In the company's daily marketing work, collecting customer information is a very important job, which is directly related to whether the company's marketing plan can be realized. The collection of customer service information requires customer service specialists to carefully extract customer information files every day in order to pay attention to the development trends of these customers.

Operation in ERP system: Inquire about customer data information at each service stage (ordering customers, filming customers, film selection customers and delivery customers) to determine whether customers in each link receive services on time. If not, communicate in time.

2. data collation. The customer information files extracted by the customer service specialist are submitted to the customer service supervisor, who will sort out the information, analyze and classify it, and assign special personnel to manage all kinds of information, requiring timely updates every day to avoid omissions.

Order customers: classified according to the customer's order status (such as shooting attractions, order amount, payment status, etc.). ), and classified filing;

Dress selection customer: dress selection status, whether there are additional choices, payment status, etc.

Shooting client: shooting status, staff, external attractions, etc.

Film selection customers: film selection status, staff, film selection consumption information, etc.

Pick-up customers: pick-up status, pick-up personnel, etc.

3. Data processing. According to the principle of balancing the number of customers and giving consideration to business ability, the customer service supervisor assigns it to the relevant customer service specialists.

Second, call back (used with SMS function)-customer evaluation and information sending

The needs of customers are constantly changing. Through the return visit, we can not only understand the needs of different customers and market consultation, but also find out the shortcomings in our work, remedy and adjust in time, meet customer needs and improve customer satisfaction.

Extract the customer information that needs to be paid a unified return visit from the customer file, distribute it to the customer service specialist after statistics, and communicate with the customer by telephone (or email, etc.). ) and carefully record the results of each customer's return visit, fill in the return visit record form (this form is the information carrier of return visit activities), and finally analyze the results, write a return visit summary report, and file the final data.

Content of return visit:

1. Ask customers for their comments on our company, suggestions and opinions on products and services;

2. Special return visits can be made in specific periods (such as festivals, anniversaries and promotional activities).

3. Friendly remind customers to renew their cards or upgrade to other consumption cards.

Note: the return visit time should not be too long and the content should not be too much.

Return visit specifications and terms

Return visit specification: avoid three guarantees, that is, avoid disturbing customers when they are resting; We must ensure a return visit rate of 100% for member customers; Must ensure the complete record of return visit information; You must guarantee to complete the return visit within three days (it is best to make an appointment with the customer by phone at another convenient time).

Hello, this is XXX. Are you Mr/Ms XXX?

Sorry to bother you.

Communication: Thank you for accepting our XXX service project at XXX time. Are you satisfied with XXX service project?

Satisfied: Do you have any suggestions for our service?

Not satisfied/general: (Can you tell me what you are not satisfied with? /What should we improve?

End:

Satisfied: Thank you for your reply. If you need any help, you can contact us at any time. I wish you (happy driving/happy holidays). Goodbye!

Dissatisfied/General: Thank you very much for your reply. At this point, we really have not done enough. We will improve it soon. I hope everyone will supervise. I wish you (happy driving/happy holidays). Goodbye!

Third, member maintenance-VIP customer management

1. Maintenance and management of old customer information-sort and classify customer information in time and classify it according to certain conditions.

2. Introducer information maintenance management-Introducer information and introducer points or cashback information management.

3. Maintenance and management of member customers -VIP membership card issuance and recycling management.

4. Maintenance and management of integral information-management and statistics of integral data (points generated by self-consumption and points obtained by introducing customers).

Fourth, complaints and complaint handling

Improve the complaint handling mechanism, pay attention to the standardization and efficiency of customer complaint handling, form a closed-loop management process, so that complaints can be accepted immediately and get quick results, and there will be a return visit after handling; So that customer complaints can be effectively and satisfactorily resolved. Establish complaint filing data.

Three aspects of complaint handling:

1. Provide convenient channels for customer complaints;

2. Handle complaints quickly and effectively;

3. Make the most thorough analysis of the cause of the complaint.

The purpose of solving complaints is to save dissatisfied customers.

Complaint resolution strategy: short channel, low cost and fast.

Guidelines for handling customer complaints: act according to service standards; Do not conflict with customers;

Complaint handling process:

1, complaint acceptance

That is, initially fill in the relevant contents of the customer complaint registration form, such as complainant, complaint time, complaint content, etc.

2. Complaint judgment

After understanding the contents of customer complaints, it is necessary to judge whether the reasons for customer complaints are sufficient and whether the complaint requirements are reasonable. If the complaint cannot be established, you can reply to the customer in a euphemistic way to gain the customer's understanding and eliminate the misunderstanding; If the complaint is established, determine the responsible department of the complaint according to the customer complaint information, and ask the customer to give a certain time to investigate.

3. Investigate and analyze the causes of complaints.

It is necessary to find out the specific reasons of customer complaints and the specific responsible person of customer complaints. If it is a product quality problem, hand it over to the relevant person in charge for handling; If it is a service problem, the service specialist/supervisor will handle it.

4. Propose a treatment plan.

According to the actual situation, the department discussed and put forward different related solutions. The competent leader should check the complaint handling schemes one by one, choose the best solution, and give instructions in time.

5, the implementation of the treatment plan

The person directly responsible and the person in charge of the department shall be punished in accordance with the relevant provisions; Inform the customer, ask the customer to sign after confirming that the customer accepts the solution, and collect customer feedback as soon as possible.

6. Summarize the evaluation.

Summarize and comprehensively evaluate the complaint handling process, and the customer service supervisor will fill in the customer complaint classification statistics table, conduct data analysis and statistics, propose improvement countermeasures, continuously improve the business management of the enterprise, and improve the service quality and service level.

Skills to avoid conflicts with customers:

1, indisputable; No swearing; Don't be angry;

2, do not easily promise, do not lose words;

3. Do not shirk responsibility;

4. Don't improve your tone of voice.

Never say "no, I don't know, I can't wait" to customers.

6. Don't doubt the honest character of customers;

Attention should be paid to: respect customers' personality, treat customers wholeheartedly, listen attentively, analyze customers' practical problems from their perspective, and give customers certain autonomy. Invite customers to participate in the selection of the best scheme, make customers feel that their opinions have been respected, and try to adjust the relationship with customers in a compensatory way.

Customer service management system

In order to standardize office management, create a civilized and clean office environment, maintain normal office order and improve office efficiency, this system is formulated:

1, office staff should strictly abide by the company's attendance system, go to work on time, get off work on time, ask for leave from the leader in advance if something happens, and arrange related work;

2. Do not leave your post or leave your post without permission;

You must dress appropriately during working hours and always maintain a good personal image;

4. During working hours, no shouting, laughing, playing games or eating in the office area; Don't use uncivilized language and body movements at any time;

5, office staff should strictly implement the health duty system, personal desks and chairs, equipment in daily life by the user to clean;

6. Office environment requirements: clean environment, orderly arrangement, easy cleaning and timely return;

7. Abide by the confidentiality discipline, and shall not disclose the relevant information of customers;

8. Office staff should be United and friendly, obey the work arrangement of the supervisor, and jointly build a harmonious and progressive fighting team.

Management system for receiving complaints (customer complaints)

1. When you receive customer complaints, you should be polite, keep smiling and friendly, and avoid bringing personal emotions into your work.

2, pay attention to the complainant's emotional changes, if emotional, should first appease.

3. Find out the focus of the complainant's complaint and ask questions politely if you don't understand.

Don't jump to conclusions until you know what happened.

When the complainant has something he doesn't understand or mistakes, don't complain directly, but guide him to find the mistakes.

6. When receiving a complaint, you should make the complainant feel that you are helping him wholeheartedly and trying to solve the problem for him.

7. Take effective action immediately after knowing what happened.

The ultimate goal of the complainant is to solve the problem, so all factors related to people should be avoided as far as possible.

9. Don't promise easily.

10, complaints should be recorded in detail and reported to superior leaders.

1 1. After handling the complaint, the result must be fed back to the complainant in time.

Telephone return visit management system

1. Keep good gfd and full mental state at work, always smile and use standard polite expressions in customer service.

2. Pay attention to using polite language when answering the phone or making a phone call, listen carefully to the customer's questions or opinions and record them in the return visit record. The customer's problems should be carefully explained and don't argue with the customer. If there is no explanation, it should be reported to the superior leader, and it cannot be explained at will.

3, the return visit time should be arranged reasonably, and the rhetoric should be unified.

4. The purpose of each return visit should be clear, whether it is a return visit to a service link or the whole process, register the return visit information, sort out and fill in the customer evaluation information form (customer return visit information form).

5. Make a comprehensive analysis of the opinions put forward by customers to various departments of the company, timely sort out the opinions, requirements, suggestions and complaints of customers and feed them back to relevant departments, and come up with improvement plans to further improve the service level.

6. If you can't reply to the customer's questions in time, you should inform the reply time and report it step by step in time to solve the problem.

Studio 8 i. Manager's Job Responsibilities (1)

Job responsibilities:

1, according to the company's marketing strategy, make a marketing plan, and carry out target decomposition;

2. Analyze market trends and write analysis reports;

3. Improve the market share and competitiveness of products in their respective regions;

4. Maintain long-term good cooperation with customers and maintain the brand image of the company;

5, according to the marketing plan, regular channel dynamic adjustment;

6. Be responsible for the management, command, supervision, inspection and implementation of the daily work and business of subordinates.

Qualifications:

1, love the cause of children

2. Experience in sales and business operation of large enterprises is preferred;

3, can withstand greater pressure.

Second, the manager (1)

Job responsibilities:

1. Seriously implement the tasks assigned by the manager.

2. Assist the manager to manage the department, plan and expand the business of the enterprise.

3. Be responsible for preparing the business plan and implementation plan of the department, assessing and evaluating the work of the department staff, and supervising the department staff to complete the business plan.

4. Understand the relevant market situation and the status quo of the same industry, and put forward the planning scheme for the manager's reference and decision-making.

5. Coordinate the relationship between the employees in the department and with the departments in the studio, and improve the cooperation ability of the employees.

6. Set an example, lead the department staff to serve every customer well, and try to avoid running or destroying orders.

7. Customer first, warm service, civility and courtesy, pay attention to hygiene, be conscientious and responsible, be loyal to their duties, have a decent style and set an example.

8. Be responsible for the attendance, work arrangement and assessment of department employees, and recommend an outstanding employee to compete for the "Photo Studio Outstanding Employee Award" every month.

9. Count the passenger flow every day, understand the reasons for customer churn, find solutions and report to the manager.

10. Solve emergencies in time, but report to the manager.

1 1. Urge employees not to take the photo studio items without permission, and enhance employees' awareness of saving.

12. The upper information is distributed and the lower information is uploaded, and the relationship between employees and the photo studio is coordinated.

13. Hold regular departmental meetings to discuss and solve problems in the work process and report to the manager.

Three. Shop (5 people)

Job responsibilities:

1. Introduce the corporate culture and service process of tying products to customers, and recommend tying products for customers to form orders by combining sales skills;

2. If the customer intends to leave the order, the order must be placed by the competent leader, and continuous telephone tracking will be carried out within one week to facilitate the second entry into the store;

3. Take the initiative to leave the contact information to the customer and send the guest to the elevator. Arrange the single table, classify the items and put them in order. Call to greet and remind customers one week before shooting;

4. Responsible for customer service management after customer orders. Record guest information in time;

5. Do a good job in the follow-up services of customer clothing selection, shooting, film selection, design and product retrieval;

6. Do a good job in the management of old customers, promote the introduction of customers, and follow up and solve any problems raised by customers on the principle of being responsible to the end.

Requirements:

1, good image and temperament, cheerful personality and strong affinity;

2. Strong sales ability and enthusiasm;

3. Have a strong sense of service and good team spirit;

4. Working experience in large and medium-sized photo studios is preferred.

Job responsibilities of photo studio 9 1. Understand the customer's shooting needs in time and accurately.

2. Accurate and high-quality shooting.

3. Check your photos in time, find problems, sum up problems and correct them.

4. Pay attention to the collected materials at ordinary times, understand and creatively apply them to your own shooting, and constantly improve your artistic accomplishment.

5. Communicate with colleagues and exchange experiences.

6. Take care of your special equipment, check it every day and clean it in time. Maintain the camera on June 5438+05 every month.

7. Put forward reasonable suggestions for the work.

8. Seriously abide by the company's rules and regulations.

9. Have the right to inspect and supervise the quality of makeup and dress.

10. Assistant's work arrangement and supervision right.

1 1. Submit weekly summary on time every Friday.

Studio job responsibilities 10 1, company meetings, activities, awards and other shooting work;

2. Take monthly pictures;

3, video editing, flash production, film and television post-processing, etc.

4. Responsible for post-picture retouching, color matching and picture management;

5. Manage the photography team and cooperate with the promotion and market support of the operation and marketing department.

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