The courier was returned due to the epidemic.

On April 9, Ms. Liu bought a product on Taobao and sent it from Nanjing to Dongying. It was delivered by polar rabbit express. Originally, Ms. Liu thought that the express delivery would reach her smoothly in less than a week, but what she didn't expect was that the parcel hadn't moved since it arrived at Qingdao transshipment center on April 10. "There are no new cases in Qingdao now. Why did it stop for so long? And now most cities can deliver goods, but the express delivery in Qingdao has been stopped? "

Ms. Liu said that her express delivery was basically received, and only this express delivery stopped in Qingdao for nearly 20 days. At the same time, through the logistics information, Wang Xin learned that after the parcel arrived at Qingdao transshipment center on April 10, the logistics information on that day showed an abnormal logistics reminder, and it has not been updated since then. "The courier stopped for so long and no one contacted me. Now I don't know whether my work was lost or returned. Qingdao is obviously an epidemic-free area. How to intercept? Now the courier company can delay the courier on the grounds of the epidemic? "

In this regard, Wang Xin contacted the customer service of Extreme Rabbit Express. The staff said that the backstage showed that Ms. Liu's express delivery was cancelled on April 24 and she was ready to continue to send it to Dongying. "It was impossible to send it to Dongying because it takes a long time to control the epidemic. Express registered the return, and now the return has been cancelled and sent to Dongying. It is planned to leave on April 24, but there is no follow-up registration. "

The staff told Wang Xin that the timeliness of Qingdao transshipment center would be delayed due to the epidemic. For logistics information that is not updated for a long time, the courier company will remind the mailing outlets. "Qingdao may not have an epidemic at present, but the epidemic is persistent, and the goods affected by the epidemic will accumulate a lot. It doesn't mean that the goods can be delivered immediately after the epidemic is cleared today, and it takes time. What is shown now is the slow transit. " The staff member said.

Why is the polar rabbit express parcel stranded in Qingdao for nearly 20 days without an epidemic? The logistics anomaly reminds you that the express mail will be returned due to the epidemic situation in your area. Did you really return it? -:The courier returned due to the epidemic should negotiate with the merchant for a refund first. However, because the returned courier did not sign for it, the freight was not borne, and it should be borne by the sender. The return of the courier means that the purchased courier is either infected with a serious epidemic on the sender's side or the recipient's epidemic is sealed and delivered. ...

Can the courier be refunded because of the epidemic? -:If the courier is returned due to the epidemic, you can apply for a refund without bearing the freight.

Do I have to pay postage if the courier is returned and forwarded because of the epidemic? It depends on the result of negotiation between the two sides. In case of force majeure, the buyer can refund the money without bearing the loss of freight. The products sent by mail, because I don't like them, are only in appearance. Usually, the returned freight city needs the buyer to pay directly, and the seller does not need to pay the returned freight. The freight for the previous delivery shall be paid by the seller. ...

Can the courier be returned because of the epidemic? -:If you place an order, the merchant can't deliver the goods because of the epidemic, and you can return it for a refund.

What should I do if my passport is mailed back to the public security department? At that time, because of my accident, my mobile phone was turned off. There are two ways to mail: the first way is to call the public security bureau that issued the passport to explain the situation, and then pay part of the postage to let them mail it again. The second way, I think it is safer to go to the public security bureau in person. First, confirm whether the passport has been returned, and then get it back. Passport is still an important document. If you lose it, it seems that you have to reissue it. And the cost will be more than twice the original, so I think it is most important to confirm whether your passport has been returned to the Public Security Bureau first ... The landlord will think for himself, and I hope my answer will help you ... Good luck ~

Due to the epidemic situation, the courier asked the merchant to reissue it. Has the original courier been returned? -:Probably not. The courier should stay at the exit and wait for the closed exit to open before continuing the transportation. Different situations: 1. You asked the merchant to reissue it, but I didn't carry it. 2. Now, after the express delivery, if you haven't confirmed the receipt after receiving the goods, the system will automatically confirm the receipt after 15 days, while I didn't confirm the receipt until 30 days later. The system will automatically confirm the receipt. 3. I experienced it personally in 2020, and now you are in 202 1, and the situation is different. The above answers are for reference only. I hope you can adopt them. Thank you!

Taobao merchants said that the delivery in my area stopped because of the epidemic and asked me to apply for a refund. Why do I see the logistics show that I have received the package? -:It shows that the parcel can only be picked up by express delivery and has not left the outlet. Since the merchant asked you to apply for a refund, you still apply for a refund. Maybe I can't send it to you after scanning the courier.

What does it mean that there is an abnormal interceptor in express logistics? -:The sending outlet of this odd number requires the receiving outlet to return this parcel. Among them, it may be that the courier company made a mistake in sorting, or the consignee could not be contacted, resulting in being intercepted. Regarding the sorting error of the courier company, it will continue to be sent to the correct place after re-sorting. If the courier is intercepted, contact in time. ...

Don't send a courier because of the epidemic-:then we have to wait and there is nothing we can do. When the epidemic is over, everything will be normal. During the epidemic, express delivery is also inconvenient.