How can I get Pinduoduo to refund her money?

If Pinduoduo merchants don't give you a refund, you can ask the platform customer service to intervene to help you handle it. The specific process is as follows:

1. Open Pinduoduo and click Personal Center;

2. Find the entrance of official customer service on this page;

3. There are many options to enter here, and choose the merchants who apply for punishment;

4. Choose to report money disputes;

5. Select the option that the merchant will not refund me, and then click Next;

6. Select this order and fill in the report. I can briefly refer to the contents here. The most important thing is to upload the voucher. You can take a screenshot of the chat record you negotiated with the merchant. In addition, the merchant does not handle the intervention of refund/refusal of refund, and then chooses to submit a claim and report the case. After that, the platform will handle it.

If the merchant refuses to refund you, you can wait for the system time to automatically refund you. If you deliberately refuse, you can apply for customer service intervention. If the return is normal, the platform will support the buyer.