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How to deal with the rear-end collision? Take insurance claim as an example.

Processing flow of automobile rear-end insurance claims:

1. Report the danger in time. After an insurance accident, please call the customer service phone of the insurance company in time, and the professional customer service staff of the insurance company will tell you the valid documents required for claim settlement, and then give corresponding claim settlement guidance;

2. Do a good job of on-site investigation. After receiving the call, our insurance claims service personnel will immediately rush to the scene of the accident for investigation and handling, and reach an agreement with the parties to the accident on the amount of losses and maintenance methods. At the same time, initially collect relevant evidence materials to remind you to keep the relevant documents needed for claim settlement;

3. Submit a formal claim. After you have prepared the documents required for claim settlement, you can apply for formal claim settlement at the counter of the local insurance company. If there are no local claim outlets or users who are inconvenient to apply at the counter, they can mail the claim application materials to the insurance company for claim settlement;

4. Conduct claim audit. After receiving the claim materials, the insurance company began to investigate and review the claims;

5. Make a claim decision. After a series of audits, the insurance company will make a settlement decision in time. For the part decided to pay, a payment notice will be sent and the insurance premium will be paid by bank transfer or cash. If it decides not to compensate, it shall send a notice of no compensation and return the corresponding application materials. Million car purchase subsidy