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What is the reason why Samsung s4 mobile phone can't see the SMS after opening the SMS interface?
Hello:
According to your description, we suggest that you:
1. Under mobile phone operation: Settings-Application Manager-Slide Screen Option (All)-Find Information-Click Enter to try to clear the data.
2. Settings-Application Manager-Slide Screen Options (All) -BadgeProvider Click to enter the data cleaning test.
3. If the problem still exists (caused by third-party software)
Please back up telephone data (phone book, SMS, multimedia materials, etc.). ) and try to restore the phone to factory settings (Settings-Reset-Restore Factory Settings).
Note: all the data stored in the mobile phone is lost, so it must be backed up to the sim card and sd card in advance before operation.
Welcome to Samsung service to make an appointment:
. Samsung . com/support
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