During online shopping, I received a call or text message saying that the items purchased online were due to system upgrades.

With the development of the Internet, shopping has become extremely convenient for consumers. The goods they want to buy can be delivered to their doorsteps at the touch of a finger without leaving home.

However, online shopping products cannot be directly seen or touched, and the quality always makes people a little worried. Therefore, you must pay attention to the following points before online shopping, so that the shopping process can only add joy and not worry.

First, choose a formal platform

There are now endless platforms that support online shopping. In addition to the major shopping websites that everyone is familiar with, many social and entertainment platforms have also launched their own shopping channels. Many consumers place a few orders while using such platforms, but find it difficult to contact the merchants when problems such as delivery and quality arise, or it is difficult to properly resolve the issues. The Consumer Protection Committee recommends that when shopping on an unfamiliar platform, you first understand the merchant’s qualifications, return and exchange rules and methods.

Second, choose merchants with better qualifications

General platforms will display the merchant’s score on the merchant’s homepage based on several common evaluation criteria. Try to choose merchants with higher scores and better reviews. When shopping at this merchant for the first time, you should also check the product reviews to see if there is any suspicion of "spurring positive reviews". In general, customer reviews that "generate positive reviews" have a large number of words, a deliberate style of praise, and a similar photo sharing mode. There are even cases where different customers use the same photos.

Third, we must believe that "you get what you pay for"

When shopping, consumers often find that the same product may be sold for tens to hundreds of yuan. The difference is especially prominent in women's clothing. Although the operating costs of each company are different, such a big difference still does not conform to the law of commodity value. Products priced at 100 yuan and 120 yuan may be of the same style and quality. Products priced at 100 yuan and 500 yuan of the same style are basically the difference between genuine and pirated products. When consumers purchase, they can judge the product by whether the merchant has real photos, whether the same model is used for different products, and customer reviews.

Fourth, avoid communicating without leaving the platform

Consumers can communicate with merchants through the platform if they have any concerns about online shopping, but remember not to communicate privately without leaving the platform. If there is an after-sales problem The problem is that non-platform chat records cannot be used as evidence to protect rights.