Does the Zhongwei Arbitration Commissioner have to contact you when sending a text message?

The Zhongwei Arbitration Commission must contact you when sending a text message. Zhongwei Arbitration Commission is a civil and commercial arbitration institution established by zhongwei Municipal People's Government according to law. If I send you a text message, I need to inform you to go to an arbitration institution for civil consultation. At this time, I have to send a message to the other party to inform me that I have received the message.