Answers to hot issues regarding the suspension of services for some human resources and social services businesses in Yantai City in 2022

Answers to hot issues regarding the suspension of services for some human resources and social security services in Yantai City in 2022

On February 17, Yantai City issued the "About the Switching and Online Operation of the National Coordination Information System for the Basic Pension Insurance for Enterprise Employees in Yantai City" "Announcement on Suspension of Some Human Resources and Social Security Services", the Shandong Province Social Insurance Management Information System is scheduled to be shut down from 0:00 on February 26 to 24:00 on March 20. During this period, some human resources and social security services will be suspended throughout the province.

1. Why is the system shut down? When is the business suspension time?

According to the National Ministry of Human Resources and Social Security and the Provincial Department of Human Resources and Social Security’s National Coordination Information System for Enterprise Employees’ Basic Pension Insurance According to the work deployment, the Shandong Provincial Social Insurance Management Information System is scheduled to be shut down from 0:00 on February 26 to 24:00 on March 20, 2022, and data will be migrated to the National Pension Insurance National Coordination Information System. During this period, some human resources and social security services in our city will be suspended.

2. When will various businesses resume?

At 0:00 on March 21, all business services will fully return to normal.

3. Will my social security benefits be affected during the downtime?

No impact!

During the downtime, the system will not process social insurance benefits that are not processed in time. Priority will be given to processing after restoration without affecting personal rights and interests. Pension insurance, work-related injury insurance, unemployment insurance, and occupational annuity periodic benefits that should be paid in March 2022 will be paid in advance to February.

For those who have been paid social security benefits in advance in February but subsequently do not meet the conditions for receiving them, the excess social security benefits received must be returned according to relevant regulations. If retirees have served their sentences, died, or suffered work-related injuries, or have lost the conditions for receiving benefits due to retirement or the death of dependent relatives, the employer or relatives should promptly notify the social security agency.

4. Which businesses will be affected during the shutdown?

During the shutdown, the city’s social insurance information system and the city’s “Smart People and Society” information system will stop serving. The city’s human resources and social security service halls at all levels, designated medical institutions for work-related injuries, as well as the national human resources and social security public service platform, the national social insurance public service platform, Shandong Provincial Government Service Network, Ai Shandong APP, WeChat mini-programs, and construction Bank self-service all-in-one social security checks are conducted across the province, and some human resources and social security services are decentralized to bank outlets to assist in processing, Yantai Yitong APP, Yantai Human Resources and Social Security WeChat platform, Yantai Human Resources and Social Security Comprehensive Network Hall, Yantai Human Resources and Social Security electronic social security card issuance channels, Yantai Offline and online service channels such as Renshe self-service terminals are temporarily suspended. Businesses affected or suspended include:

All businesses of the city’s basic pension insurance, work-related injury insurance, unemployment insurance, and occupational annuities, work-related injury identification and work ability identification services;

Work-related injury insurance and medical care and assistive device configuration service agreement agency fee online settlement business;

Employment and entrepreneurship subsidies, vocational training subsidies, living subsidies and house purchase subsidies for introduced talents, identification of people with employment difficulties, application for training classes, and qualifications for entrepreneurship guaranteed loans Audit and other business.

In addition, starting from 0:00 on February 21, 2022, applications for transfer of basic pension insurance and occupational annuity relationships will be stopped.

5. Which businesses will not be affected during the shutdown?

For government agencies, enterprises and institutions that have completed the "social security assessment" collection and payment business before the shutdown, payment processing at the tax department will not be affected; Residents who have completed insurance registration before the shutdown will not be affected by their independent declaration and payment services at the tax department.

For insured units or individuals who urgently need to issue social security insurance certificates, they can go to the social security business handling hall to process on-site during the downtime.

If critically ill people apply for labor capacity appraisal, on-site appraisal will be carried out in a timely manner through case processing, door-to-door service, etc., so as to ensure non-stop service during shutdown.

6. During the shutdown period, can the medical expenses of workers injured at work be reimbursed?

During the shutdown period, if workers injured at work seek medical treatment, rehabilitation or are equipped with assistive devices, it is temporarily unable to be settled online, and designated medical institutions will do so. Keep good accounting and registration, and after the system is restored, the designated medical institutions will make up the records and settle the accounts.

7. During the shutdown period, will the processing of social security card-related business also stop?

During the shutdown period, the social security card business can be processed normally in the human resources and social security hall and bank instant card issuing outlets. The social security card business on the official website of the Municipal Human Resources and Social Security Bureau and the WeChat official account only retains the "cancel social security card" function. If you need to apply for a card or replace a card online, please go to the local social security hall or the nearest bank branch for consultation.

8. During the downtime, if you need to handle employment and labor registration business online, how can you handle it?

During the downtime, the city’s “Smart People and Social Services” information system will stop serving. However, the Shandong Provincial Department of Human Resources and Social Security’s portal website’s Shandong Public Employment Talent Service Online Service Hall and the Shandong Provincial Labor Relations Management System are operating normally, and relevant business can be handled normally.