Talking on the phone and answering the phone spoken English

Telephone English is the most basic thing to call and answer the phone, but Chinese and English have great differences in telephone terms. For example, when we answer the phone in Chinese, we will say: I am XXX, please, so the corresponding English translation is: I am-. But English is not like this. The correct English is: This is-speaking.

Let's first understand the difference in this respect through the following three dialogues:

Dialogue a

A: Hello?

Hello, is this 44747 16? I'd like to speak to Mr. Wang.

A: Sorry. Mr. Wang is out now.

B: May I know when he will be back?

I don't know, but he will definitely come back for lunch. I am his wife. Can I take a message for him?

B: Thank you, Ms. Wang. Please tell him to arrive at the airport one hour before tomorrow afternoon.

A: Very good. I'll tell him as soon as he comes back. But may I know your name?

This is Lin Ming. Thank you, goodbye.

A: Goodbye.

Dialogue b

A: Good morning.

Good morning. This is Li Gang calling from new york, USA.

A: What can I do for you?

I am looking for Mr. Chen. Is he here?

A: I'll check it for you, sir … Hello, are you still there? Unfortunately, Mr. Chen is not in now. will

Do you want me to put you through to Mr. Li?

Yes, please. That's very kind of you.

A: You're welcome.

Dialogue c

(A: Jane B: Mary C: Sue)

A: Hello!

B: Hello! Good morning. Who are you?

A: This is Jane speaking. I'm sorry to call so early.

It's nothing. Who do you want to talk to?

Is Sue James there?

B: Sue! Jane called for you.

A: Hello! Is Sue there?

Yes, I am.

Oh, I'm sorry, I'm afraid I can't attend the meeting this morning. I had a sore throat and began to vomit last night.

Do you have a fever? Did you take it?

No, not yet.

Don't worry about the meeting You'd better see a doctor. I hope you get well soon.

Thank you, Sue. Goodbye.

B: Good-bye.

Through the above three short conversations, we have learned some basic oral usage and expressions of telephone English. Let's learn some common words in telephone English.

Words and phrases

available

Airport, airport

New York, New York

Unfortunately. Unfortunately, it's a pity

popular

Attend. join

Pain and inflammation

Throat; throat

United States

See a doctor

Put through (telephone language). ...

Finally, let's review some spoken English in telephone English:

1. Hello, is this 44747 16?

Hello, is this 44747 16?

I want to speak to Mr. Wang.

I'd like to speak to Mr. Wang.

Sorry, Mr. Wang is out now.

Sorry, Mr. Wang is not in at the moment.

May I know when he will come back?

Can you tell me when he will come back?

5. I am his wife.

I am his wife.

6. Can I take a message for him?

Can I take a message?

7. May I have your name?

May I ask who is speaking , please?

8. Is he free?

Can he answer the phone?

9. I'll help you find out.

Let me tell you whether he is in.

10. Hello, are you still there?

Hey, did you hang up?

1 1. Who are you?

May I ask who is speaking , please?

12. I'm sorry to call so early.

I'm sorry I called so early.

13. Who do you want to talk to?

Who are you looking for?

14. Is Sue James there?

Is Hugh James there?

15. Hello! Is Sue there?

Hey! Is that Hugh?

16. Yes, go ahead.

Yes, I am.