Joke Collection Website - Blessing messages - How to appease angry people by texting 1 1 Ways to appease angry people by texting.
How to appease angry people by texting 1 1 Ways to appease angry people by texting.
Method 1: Understand the reason why the other party is angry.
1. It will be easier to calm down if you know the reason why the other person is angry. Read the information sent by the other party carefully to understand their views. If you don't know the reason why they are angry, you can ask questions. Knowing the reason why the other person is angry helps to deal with the whole situation and let the people you care about know that you are really listening to them. Pay attention to the wording when you ask questions, and let them know that you just want to know them better. You can say, "I'm sorry to make you feel that way. Can you tell me more details? "
If they are angry with you and you don't know the reason, you can ask, "What did I say and do to make you feel this way?" ? I want to know more so that we can solve this problem. "
Method 2: recognize the other party's point of view.
1, and recognize their views. When a person is angry, as long as someone recognizes his feelings, anger often begins to fade. Recognize each other's feelings, show your empathy, and at least let them know that you understand why they are angry. This helps to ease the situation. Suppose an angry family member tells you what happened. You can respond by saying, "I'm sorry this happened. I fully understand why you are angry. "
Maybe a family member is angry with you. You can recognize the other person's point of view and say, "I totally understand how you feel."
Method 3: If you did something wrong, apologize.
1. If it's your fault, you'd better be responsible for your actions. Everyone makes mistakes. Apologizing to each other can make angry people feel better. A sincere apology should start with "I" to show that you are responsible for your actions, and don't make excuses or blame angry people in turn. Regret your behavior and sincerely promise that you will do better in the future. Maybe a good friend is angry because you forgot to invite them to the party. You can say, "I'm sorry. I should have invited you. I forgot about this party. You can't justify yourself anyway. I won't ignore you next time I go out to play. "
Method 4: Ask them how they feel.
1, give friends, family or partners a vent space. Ask them how they felt then and how they feel now. You can also ask them what they need to do to make things better, if there is anything you can do to help. Even if the other person is angry with you, when you offer help, you can let the other person know that you care about them and help calm their anger. You can say, "That sounds too much! How do you feel now? " Or "I'm sorry this happened. What can I do to help? "
Method 5: Give advice to each other only when necessary.
1, making suggestions rashly may make the other party more angry. Ask what you can do to help, but don't give advice to each other without authorization. Your friends or loved ones usually just need some time to vent their anger and don't need someone to tell them what to do. You can send a message like this: "I have faced a similar situation before. If you want to hear my solution, I am happy to share it with you. "
Making suggestions before the other party is ready will make the other party feel that you just want to turn things around quickly and don't take into account their feelings.
If they are not ready or interested in seeking your advice, you can tell them that they can come to you at any time if they need it in the future.
Method 6: Provide solutions.
1, and see if we can do something to solve this situation. Get the other person's consent first, so as not to make them feel that you don't value their feelings. After the other party agrees, give the solution to the problem. If they are angry with you, don't insist that you are right and don't contradict them. Try to find a mutually satisfactory solution. You can ask the other person's consent like this: "What can we do to solve this problem? I am willing to do anything to improve this situation. "
Before putting forward a solution, you should get the consent of the other party. Maybe my roommate is angry that you didn't help clean the apartment. You can say, "I'll do the rest of the cleaning. When I get home, maybe we can make a housework list together. "
If your friend is angry that you seldom ask her out recently, you can say, "I really want to go out with you and spend more time together." Why don't we make an appointment to have coffee once a week from now on and talk about the recent situation? "
Maybe they are not ready to find a solution. Tell them that if they change their minds in the future, they can always ask you to help solve the problem.
Method 7: Read your reply again before sending the email.
1, angry people may be particularly sensitive to what you say. Especially when you feel stressed, flustered or angry because of the information sent by the other party, don't send anything that comes to mind. Remind yourself that you care about this person and choose your words carefully. Please read your reply again before sending it. Doing so can avoid getting angry with each other. If you don't want the other person to see you typing, you can first draft a reply on the "memo" of your mobile phone.
Method 8: Pay attention to your tone.
1. Pay attention to the words, punctuation and words you use, so that the information you send can be read calmly, kindly and thoughtfully. Don't reply with only one word or too short, which will easily make the other person misunderstand that you are passively resisting or harboring malice. Use positive, sympathetic and encouraging words, such as "I understand", "I know what you mean" and "It is perfectly reasonable for you to feel angry".
Break sentences in appropriate places and use punctuation correctly, otherwise it will easily convey completely different meanings and cause misunderstanding. For example, adding ellipsis after each sentence may make the other person feel that you have implication or feel speechless to him.
Use words to convey a calm and positive tone. If you want to appease each other, you can intersperse smiling faces between encouraging words. If a friend is angry with you, you can put in a crying face and express your sincere repentance.
Method 9: Keep calm.
1, if you are angry, it may lead to a conversation full of gunpowder. Even if the other person's words are hurtful or harsh, you should be polite and neutral. No matter whether the other person is angry because of you or something else, you should keep a friendly and positive attitude to avoid making things worse. No matter whether the other person is your good friend, partner or relative, you should first see the good side of them and remember that you care about them very much. Angry people usually don't think clearly. Once they calm down, they will begin to regret their previous anger.
Method 10: If the other person is angry, draw a line with them.
1. Tell them that if they don't respect you, you won't text them again. Angry people have no right to vent their anger on others. If the other person is particularly rude, tell them to respect you if they want to talk to you again. If the other person is very angry and you need to catch your breath, you can not reply to them for the time being. You can say, "I really want to help, but you must respect me."
If you need a break or can't continue texting each other, you can say, "I'm sorry about your experience today." I have to leave for a while, and we'll discuss it in detail tomorrow. "
Method 1 1: Try to meet each other.
1. If you can't meet, at least try to call. If there are still some things to be clarified, it is inefficient to send messages back and forth. You'd better make a phone call or talk face to face to solve this problem. Tell friends, partners or family members by SMS that you had a good chat, but you can't continue to communicate through SMS. You can say, "I'd like to help, but I think it would be better to talk face to face."
If you can't meet, you can say, "Can we talk on the phone? I really want to solve this problem, but it is difficult to express my meaning just by SMS. "
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