Taizhou citizen card service system

Taizhou Citizen Card Center (hereinafter referred to as Citizen Card Center) is responsible for the application, issuance, management and maintenance of citizen cards, and provides convenient and high-quality services for citizen card users. Citizen Card Service Center gradually establishes a basic service system consisting of window service (service center, cooperative outlets), remote service (call center, service website, SMS platform) and self-service (self-service terminal).

Service Center: The main services provided are consultation, suggestion, complaint, application, distribution, loss reporting, cancellation, replacement of cards, password setting, recharge and inquiry.

Address: Building 3 15, Jiefang South Road Commercial Center, Jiaojiang. The main services provided are consultation, suggestion, distribution, loss reporting, cancellation, card replacement, password setting, recharge and inquiry.

Citizen card self-service terminal: provides services such as pre-loss reporting, account deposit, password modification and inquiry service.

The main services provided by the call center are consultation, complaint, suggestion, telephone notification, return visit, telephone loss reporting, inquiry and other services.

Website service: The main services provided include introduction of citizen card service center, introduction of citizen card, publicity of relevant policy documents, data download, service navigation, latest trends, business introduction, business inquiry, online question and answer, service outlet update, joining merchants, public bicycle area, etc.

Short message platform: to deliver citizen card payment information for citizens, and to increase services such as business introduction and preferential policy information.

Citizen card service center is responsible for the interpretation and service of the quality, application, loss reporting, cancellation and replacement of citizen cards; Problems related to one-card application, including tap water application, radio and television application and bicycle application, shall be explained and served by the relevant application units.