What to do if an online ride-hailing driver insults a passenger

Legal analysis: Reporting to the police. The behavior of online ride-hailing drivers insulting passengers is a violation of passengers’ rights. If the insults continue, they can call the police for help. At the same time, passengers can complain to the online ride-hailing management platform, or they can Complain to the traffic management department and safeguard your legitimate rights and interests. According to relevant legal provisions, anyone who openly insults others or fabricates facts to slander others shall be detained for not more than 5 days or fined not more than 500 yuan.

Legal basis: Article 42 of the "Public Security Administration Punishment Law of the People's Republic of China" Whoever commits any of the following acts shall be detained for not more than 5 days or fined not more than 500 yuan; if the circumstances are more serious, , be detained for not less than 5 days but not more than 10 days, and may also be fined not more than 500 yuan:

(1) Writing threatening letters or threatening others’ personal safety in other ways;

(2) ) Blatantly insulting others or fabricating facts to slander others;

(3) Fabricating facts to frame others in an attempt to subject others to criminal prosecution or public security management penalties;

(4) Threatening, insulting, beating or retaliating against witnesses and their close relatives;

(5) Repeatedly sending obscene, insulting, threatening or other messages that interfere with the normal life of others;

< p> (6) Peeping, filming, eavesdropping, or disseminating other people’s privacy.