What questions do bank customer service interviews usually ask?

Common problems in bank customer service interview.

1, the examiner asked, "Please introduce yourself".

Answer the prompt:

Don't just say your name, age, hobbies and work experience. These are all on your resume. In fact, what banks want to know most is whether job seekers are competent, including: the strongest skills, the deepest research in the field of knowledge, the main achievements and so on. Highlight positive personality and ability to do things.

2. What do you think about overtime?

Answer the prompt:

In fact, many banks ask this question, which does not prove that they must work overtime late every day, just to test whether you are willing to put your time and energy into your work.

3. Your salary requirements.

Answer the prompt:

If the salary requirement is too low, it is obviously demeaning your ability; Too high a salary will make you overweight and the bank can't afford it. Bank HR usually asks this question just to make sure whether their expenditure budget is enough to arouse your interest in this job.

4. Do you have any questions?

Answer the prompt:

This question seems dispensable, but it is actually very critical. Any enterprise, including banks, doesn't like people who say "no problem" and job seekers who ask personal welfare questions. If someone asks: Do you have any training programs for new employees, can I join them? Banks will be more welcome, because it reflects your enthusiasm for learning, your loyalty to the bank, and your self-motivation.

Why do you want to work in our bank?

Answer the prompt:

This is to understand the interviewer's enthusiasm and understanding of the job, and to screen those who come to take the exam on a whim. Be extra careful about this problem. If you have done research on this bank, you can answer some detailed reasons, indicating that you have done some research, indicating that you have a more specific long-term plan for your future.

6. What have you done that you are most proud of?

Answer the prompt:

This is an opportunity for the examiner to show your ability to grasp your destiny. This will reflect your potential leadership and your chances of being promoted. Remember: your future depends on your knowledge, social skills and comprehensive performance.

7. You lack work experience. How can I be competent for this job?

Answer the prompt:

If the recruiting unit asks this question to the fresh graduates, it shows that the company doesn't really care about "experience", and the key depends on how the candidates answer it. The answer to this question should best reflect the applicant's sincerity, courage and dedication.