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Can I cancel my calling card elsewhere?
Account cancellation means that the customer gives up the right to use the number actively or passively, which can be divided into active account cancellation and automatic account cancellation by the system.
China Mobile Card
The cancellation of domestic mobile phone cards is divided into two types: cancellation in different places in the province and cancellation in different places outside the province. If the account is cancelled in different places in the province, the owner himself needs to go to the designated business hall with a valid personal identity certificate, and others can't handle it on his behalf, mainly in one business hall. Going to other places outside the province requires consulting 10086 service hotline, because each provincial capital has different policies.
China Unicom
For China Unicom, online account cancellation is provided. Users can log in to China Unicom App. Select service → handle → cancel the account → select the reason for canceling the account → click Next → check "I have read and agreed with the user's instructions" → click Next → conduct SMS verification code → upload the ID card according to the prompt and conduct on-site authentication.
China Telecom
China Telecom's off-site account cancellation is divided into off-site account cancellation in the province and off-site account cancellation outside the province. To cancel an account in a different place, you must bring the original certificate to the authorized business hall of each city to apply, and explain the province and city where the number belongs. No one else can help you, and it is impossible to close the account in a different place with the number proved by the unit.
The three major operators officially provide mobile phone number off-site account cancellation services nationwide:
1. Call the local operator's customer service number and ask for the specific address of the local business hall that can handle "off-site account cancellation";
2. Call the number home to check whether the current status of the mobile phone number meets the conditions for account cancellation (call the home customer service phone: just dial [home area code+operator customer service phone]);
3. Bring my ID card and SIM card to the designated business hall and enter personal information into the system;
After the approval, you can cancel your mobile phone number in a few days.
It should be noted that if your mobile phone number has the following conditions, you can't "cancel your account in different places".
1, the mobile phone number is in arrears;
2. The mobile phone number is still in the consumption contract period;
3. The mobile phone number has been bound with services such as family number and group number.
The Ministry of Industry and Information Technology responded that the three major operators have been required to officially provide off-site account cancellation services for mobile phone numbers nationwide from 1.
1. From 165438+ 10/day, mobile users can cancel their accounts in different places nationwide. If they want to go to a business hall qualified for cross-regional business, they can call 10086 for specific business halls and addresses. Generally, business halls above the municipal level are qualified to handle cross-regional business. Of course, they can't close the account directly. They must send bills and verify their identity. After the attribution point is confirmed, the number will be cancelled there. If there is arrears, they have to make up the unpaid phone bill before they can cancel the number.
2. At present, the telecom card cannot be cancelled in different places, but it can be temporarily stopped in the business hall or online, and then cancelled when you have time to go back later.
The situation of Unicom is not clear now. There are two main situations:
(1) At present, China Unicom needs to consult the attribution of the mobile phone number when it cancels its account in different places;
(2) Users can realize off-site number sales on China Unicom's App. The steps are as follows: On the homepage of China Unicom's mobile phone business hall, click the "Login" option above, and enter the Unicom mobile phone number and service password of the account cancellation to log in. After logging in successfully, click the "service" option below to enter the service list. Select the "Handling" option on the left in the service list to enter the business handling interface. Slide down the processing interface, and you can find the option of "account cancellation" at the bottom, and click Enter.
If not, it is recommended to upgrade the software to the latest version. Enter the account cancellation page, select the reason for account cancellation, and click "Next". After clicking, you agree to the relevant agreement on account cancellation, and then verify your personal information to handle the account cancellation business in different places.
Legal basis:
Measures for the administration of telecommunication network code number resources
Article 7 The range of code number resources managed by the competent telecommunications authorities includes:
(1) Fixed telephone network code number
1, long-distance area code, network number, network number, international incoming routing code;
2. International and domestic long-distance prefixes;
3. Short number, access code and office number in the local network number;
4. New service numbers such as intelligent network services.
(2) Code number of mobile communication network
1, network number, home location identification code, short number, access code, etc. Digital cellular mobile communication network;
2, satellite mobile communication network number, home location identification code, short number;
3. Codes to identify different operators.
(3) the code number of the data communication network
1, the network number of the data network;
2. Network emergency service number and inter-network interworking number;
3. Prefixes for international and domestic calls.
(4) Signaling point coding
1, International Signaling Point No.7 coding;
2. Domestic No.7 signaling point coding.
The Ministry of Industry and Information Technology can adjust the management scope of code number resources according to the needs of telecom technology, business and market development.
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