How to complain about the quality problems of household appliances?

1. Click "Apply for Rights Protection" in the order transaction, explain what happened at the filling place, and provide a complete Want Want chat record, waiting for the processing result of Taobao Xiaoer. This method is more convenient, just wait for the result.

Second, when the general seller encounters this problem and the buyer responds that it is a fake, there will be corresponding treatment, such as appropriate compensation; If it does not affect the secondary sales, it is agreed to return the goods, and the round-trip freight needs to be negotiated by both parties.

Third, the buyer will take the goods received to the relevant departments for testing and upload the test report to the transaction rights protection. Generally, if the seller can't provide the corresponding brand authorization and formal purchase order, Taobao will directly operate and refund all the money paid to the seller to you. You don't have to refund it.