What is the reason for the puzzle of Shentong Express's "self-raising by customers"?

The reason for the difficulty: self-delivery, that is, the recipient picks up the piece himself and does not need to send it.

In other words, the courier does not need to deliver this courier. It should be that the courier contacted the recipient, and then the recipient said to pick it up from the courier, so it was marked like this. If the courier does not contact you, it will be marked as self-collection. Be sure to contact the courier to see if this courier is stored in the storage point.

Difficult parts, over-delivered parts and self-selected parts

The "difficult parts" in Shentong Express generally refer to the situation that the delivery address is ominous, the recipient can't be contacted by phone, and no one signs for it when delivering.

"Over-dispatch" means that it is beyond the dispatch scope. Under normal circumstances, every dispatch point has a dispatch scope, especially in areas where the express delivery industry is not particularly developed. Not every township has a certain brand of express delivery point.

"Pick-up" means that the recipient "picks up" the package at the delivery point, that is, the recipient picks it up by himself, rather than delivering it to the delivery address.

When it comes to "over-delivery, the customer takes it for himself", it means that the courier company only delivers within its own scope, and beyond this range, it belongs to over-delivery.

In fact, super express is to let customers pick it up themselves. First, the courier will contact you and tell you where to get the approximate address. Usually the nearest express branch. If it is really inconvenient for the landlord to pick it up, you can ask him to deliver it to you within the scope of their delivery. Of course, you have to call the courier. At least it's not easy to find the exact address to get it.