What is the psychology of sending a notice to the work group and not replying in time? How to deal with it?

As you said, the problem of not responding in time when sending a notice to the work group should exist among ordinary employees, but there should be few problems in management. I think this problem is due to management. For example, I hate asking for messages in groups and asking for replies to receive this operation. Why? There are several reasons.

First of all, it is really normal to use social software such as WeChat and QQ for work communication now, which improves communication efficiency. However, if overused, it will really make people feel disgusted. The management department should sort out what information can be published using these apps and what can't be published, such as publishing some simple things that can be used and formal notices. It is not recommended to publish through this channel. Not rigorous!

Secondly, some managers are too paternalistic and think that employees will be labeled as inactive and disobedient if they don't respond. Informed criticism makes employees more disgusted and rejected!

In addition, companies must have primary and secondary channels to release information. For example, my previous company, a big company with thousands of people, published information through four channels: WeChat, QQ, Nail and Email, which made employees feel at a loss. I don't know which channel your information came from. I always think that this kind of app is only a means to assist management and improve efficiency, and can't be confused!

In addition, what I want to say is that some things can be forced by management, and some things can't be done by culture and the personality charm of managers. Mandatory effect is not the best way!

If I don't reply to you in time,

1, maybe I was busy at work and didn't pay attention.

Not everyone keeps looking at their mobile phones or computers. It's normal for you to reply later.

2. Maybe you didn't say: Please reply when you see it. Everyone thinks it's enough to see it, and there's no need to reply to you. Check whether you have made it clear first, and then think about why. Or the wording stipulates that you must reply as soon as you see the message.

3. Or as you said, if you see something you don't want to answer, you need to take measures to deal with it. The only effective way is to emphasize and remind them repeatedly, so that they can get into the habit of replying to you as soon as they see the information.

4. Don't develop the management mode that I said you must answer, and everyone will resist.

It's also your job to communicate with them. Is it one or the other?

This is a very common problem, and I have encountered it before.

When WeChat first came out, I built a WeChat group through WeChat. Any work arrangement of grass-roots companies will be announced in the company group. At first, employees didn't reply in time, and sometimes they didn't even reply. It's really embarrassing.

Later, I thought of a way to tell employees the importance of WeChat working group at the regular meeting before class every day, and slowly guide employees' thinking for three consecutive days. All the work behind me, but those who were informed in the group, all responded at the first time. When you see it, you will reply.

In other words, the formation of habits will not happen overnight. First of all, let employees understand the importance of the WeChat group work group, and the biggest purpose is to facilitate work. In addition, it is necessary to correctly guide employees to understand that replying to work arrangements in the WeChat work group is one of the work contents.

The reason why employees are employees is because they lack consciousness, and some cognition can't reach a certain level. At this time, managers need to sort out a series of ideas, and it is very important to unify their thinking. How to unify them involves the wisdom and foresight of managers.

Let's get back to the question. What happened when the work group sent a notice and didn't reply in time? How to deal with it?

Conformity psychology, for employees, there are few people in the work group who reply to the work content, and it seems unreasonable to reply by themselves, and even feel that they are different.

In this case, the following suggestions are made:

First, the use of soft management What is soft management? It is the regular meeting before class every day to discuss the importance of replying to the WeChat work group.

Stick to it for a few days, let employees pay attention to the importance of returning to the work group, let their thoughts get a new baptism, and keep pace with the thoughts of managers.

Only when managers pay attention to this matter will employees pay attention to it.

Second, establish rules, clear rewards and punishments, and formulate a system in which employees do not reply to WeChat work groups in time.

For example, if you don't reply in time or intentionally, how much will you be fined at a time? Now that the rules have been announced, they must be implemented.

With rules, there is a standard of supervision. Once someone does not reply to the notice of the work group, the corresponding punishment measures will be taken directly.

After a long time, you will get used to it, and naturally you will remember it and concentrate on your work.

There are few responses to a large number of work notices. In this case, the notifier must first adjust his mentality. Because he may have been too busy to see it, or he forgot to reply after reading it. It's not that he doesn't care about what you say to you.

Of course, some people hold it. You are not a leader. You informed me, I know. There is no need to respond to you.

In either case, first make sure that the other party has received the notice, because on the one hand, the other party may delay things or cause losses because of blocking the group news or other reasons. As a responsible communicator, we must avoid this situation.

On the other hand, the other party did not reply. If there is a problem to blame, he can completely shirk that he didn't see it because his mobile phone was dead. At this time, some leaders will blame you instead. Why didn't you think of other ways to inform him, and you weren't sure whether the other party received it?

At this time, it is necessary to call people who have not replied to the message to ensure that the notice is in place. But at work, we can't waste so much time on ourselves every time because of him.

At this time, we will remind and beat those who have not responded for more than three times. You can edit something like "I hope everyone will cooperate". Please reply when you receive it. Wait for the information to be sent to the group. Then @ They go out.

If it still doesn't work, don't call them separately, hoping to reply in time. After all, if you didn't offend them, everyone would still give some face.

I'm glad to answer your question.

In view of this problem, I analyzed the reasons in detail in the video and put forward some suggestions.

I hope I can help you ... thank you!

The work group sent a notice, and the reply was not timely and the number of people was small. This is a problem of company management, a problem of notifying people and a problem of employees.

First of all, let's analyze the reasons that may lead to this phenomenon.

1 company problem

(1) The company has no corresponding regulations on the notification of the work group (the type of notification, who is in charge, when it is usually sent, format requirements, time limit for responding to the notification, requirements of responding personnel and disciplinary measures for not responding).

(2) When the company implements the regulations, in the actual implementation process, there is no supervision, no punishment, and no reply from employees. Similarly, timely reply and long reply will definitely lead to such consequences.

(3) The management of the company group is not standardized, and it is full of all kinds of information. The information that can be exchanged privately in daily chat is posted inside, and there is also a screen, which leads to the notification not being displayed in front of others in time.

(4) The leader didn't take the lead in demonstrating, and may often not reply to the message, which makes employees feel uncomfortable.

2. The problem of notifying personnel

If the company has corresponding regulations, then we must abide by them. If it's because the person who sent the notice didn't send the information like the notice, others will think it's just a general message and don't need to reply. Or, the person who sent the notice was so vague that people felt that they could not reply, or they didn't have to reply in time.

In addition, the notice was sent at the wrong time. For example, if you choose to send it late at night, many people have a rest.

3. Employees' problems

When employees read it, they ignored it. No one replied, and I didn't reply. The law doesn't blame the public.

Sometimes I think this notice is unreasonable. If I disagree, I won't reply.

How to effectively improve?

Through the possibility analysis of the above reasons, we prescribe the right medicine:

1. The company shall clearly stipulate the relevant matters, responsible person, form, time, reply requirements, disciplinary measures, etc. for issuing notices through online channels such as WeChat group. , and strictly enforced. Violators will be dealt with, and the seriousness and authority of laws and regulations will be maintained.

2. The person who issues the notice must abide by the publishing rules, and the language is formal, so there is no ambiguity. Try not to issue notices at the attention time.

3. Guide employees and leaders to take the lead.

4, serious communication requirements within the group, do not brush the screen, do not send irrelevant information.

I am particularly disgusted that leaders always send notices in groups at work. Talk about the psychology that few people respond and are not timely.

1, did not read WeChat in time.

When I go to work, I am often busy, especially in meetings. I turned my mobile phone to mute, and I couldn't hear the mass notification from the leader at all.

After the meeting, I saw the notice in the group. Yes 1.2 hours. It's too late to reply at this time, and it's meaningless. I just don't reply.

Besides, who will always work with a mobile phone?

So I especially hope that when I go to work, if something happens, the leader will communicate directly or by email. After all, the computer should always be with me.

After work, I sometimes go to the gym to watch movies, but naturally I don't watch my mobile phone. When I turned on my cell phone and saw the leader, it was too late to reply.

Obviously, this is not urgent. We can go to work two days late, but we have to sacrifice employees' rest time and let others work overtime. I hate such a leader very much. I can't wait to control my subordinates' work 24 hours a day, lest they be idle.

2. There are too many working groups. I didn't notice that since I had a WeChat group, I joined too many WeChat groups. There are dozens of work groups alone, plus others, clubs, classmates, relatives and fitness groups. ......

As far as I'm concerned, hundreds of people can visit the group.

I am too lazy to watch these piles of news every day.

For example, I have hardly clicked on the community group, which has hundreds of records. Only occasionally on weekends, when I have time, I will open it and have a quick look.

"There are too many work groups in the company, and the information tips are always flashing."

Because there are too many WeChat groups, I often don't pay attention to the instructions given by the leaders. When I saw them, it was too late to reply, so I didn't reply.

And I always have the impression that the notice sent by the leaders in the work group is not the official instruction of the leaders. If it is really urgent, the leader will call you again.

Because after all, no one can stay by the phone 24 hours a day and pay attention to all kinds of information at any time.

3. For the layout, please post news online through formal channels:

In the early morning of February 6, last year, at 65438, two employees who were on-line construction were run over and killed by the 0G383 high-speed train.

The cause of the accident was that a cadre did not confirm the reply of the operation team after sending an instruction to postpone the online operation time with WeChat group, resulting in the omission of the instruction.

There's another message:

An employee fell asleep late at night and didn't reply to the boss's work request within 10 minutes. 10 minutes later, the boss informed her in the work group, "You are fired";

I suggest the boss not to arrange work in the WeChat group in his spare time. Can't I go to work the next day in the company face to face?

If it is urgent, please call to confirm.

I especially agree with the attitude of the following post to the boss's mass notification work:

People don't want to listen to you. I also encountered this situation when I first became the head of the department, which really embarrassed the leaders. Because my own performance is better, the leader promoted me to be a small supervisor. At that time, some people in our group came in with me at the same time, and there were even several people older and more experienced than me. They are not very disciplined.

For example, if I send a mass notice of work, basically no one will reply to me. Therefore, I dare not assign tasks to my subordinates, and I will handle a lot of work myself. When I first took office, I was as anxious as a cat on hot bricks. I am so busy that I work overtime until 12 every day.

I really want to solve this problem, otherwise being such a supervisor is quite boring. I have exhausted myself, but my subordinates have nothing to do. It's still my problem that I didn't do my job well. So later I concentrated on improving my ability and wanted them to convince me.

Of course, the lack of faith of subordinates is only one of the reasons. Generally speaking, there are several reasons why subordinates don't reply to WeChat messages.

First, I don't trust the ability of leadership. This is the situation I face. Because of my own incompetence, my subordinates don't obey. They will think that they can only be led by competent people, and those who can't work can't lead the team to develop better, so they don't want to listen to the supervisor's notice.

If this is the case, the best way is to improve your ability first, and then formulate a series of rules and regulations. If someone often fails to reply and the task is not completed, the performance will be deducted accordingly.

Everyone works to earn money, and I believe that as long as they threaten bonuses, they will listen.

Second, I don't want to finish the work.

If the job is very complicated and difficult to handle, everyone will resist it. If they don't think about how to respond, they will show no response.

If this is the case, it is recommended to make it clear to the team members at the regular meeting and reply as soon as possible after sending the message. If you are unwilling, rejected or have any questions, I hope to raise them in time to improve work efficiency.

Third, send a notice after work. If you send a notice during the break after work, it is normal for no one to reply. Every employee wants to have more rest time and doesn't want to deal with work after work.

If this is the case, it is recommended to correct your habits and try to complete all tasks during working hours.

The above is my opinion, hoping to help the subject.