What if the mobile phone can't connect to the wireless network?

If the phone can't connect to the wireless network, it is recommended that you

Eliminate network problems

1. Confirm whether other devices under the same wireless network are connected normally, and eliminate network problems.

Check whether the password is correct.

2. If other devices can be connected, please check whether the wireless network password entered is correct.

Try to forget the network and reconnect.

3. Try to forget the network operation and reconnect. Mode: slide down the top screen-press and hold the WLAN icon to enter the wireless network setting interface-click on the name of the wireless network that failed to connect and don't let go-forget the network and search for the connection again.

Restart the phone and router.

4. If it doesn't work, please restart the phone and the router respectively and try to connect again.

Upgrade to the latest version

5. Check the system version of the equipment and upgrade to the latest version.

Restore factory settings

6. If you still can't connect to the wireless network, it is recommended to back up important data (contacts, text messages, photos, etc.). ) and try to restore the factory settings.

Samsung service center inspection

If the problem still exists after the above operation, please take the purchase invoice, maintenance card and machine to Samsung service center for inspection.