Joke Collection Website - Blessing messages - On-hook SMS function

On-hook SMS function

* Call Hang-up SMS-When a customer dials a fixed telephone of an enterprise with a mobile phone, after the call is over, the called number is used to send a message preset by the enterprise to the calling user, and the content of the message is preset by the enterprise, generally including enterprise introduction, product introduction, promotion information, etc. Different customer groups can send different short messages.

* Go to the phone and hang up SMS-when you call a customer, you can also send a SMS automatically.

* Call screen-when a customer calls, a screen will automatically pop up on the enterprise computer, which contains the previous call records and consultation history of the customer and the enterprise. * recording-the call process between the customer and the personnel on duty in the enterprise can be recorded for later inquiry.

traffic management-provides a Web management page for the users of on-hook SMS to manage their own traffic data, and helps to establish and group the call records of customers' telephone calls to form a database to realize electronic management of customer traffic;

Full record of incoming call numbers

Customer numbers in all states of the enterprise hotline are automatically saved, and enterprises do not need to make telephone inquiries or manually record

The content of short messages can be changed at any time

Enterprises can log on to the on-hook SMS operating platform to edit and modify the content of short messages at any time according to their own needs, which is more convenient and faster.

information release trigger

on-hook trigger, busy trigger and no answer trigger. Target customer service can easily grasp the information of your enterprise products and services without recording.

Easily manage benefits

Hotline statistics inquiry, hotline bill inquiry, blacklist setting and content self-management.

The user's perception effect is good

The phone number that the user just dialed has a good perception of sending short messages, which is beneficial to the corporate image.

mass short message

customers can send preset short messages to customers actively through the short message operating system.