20 19 summary of administrative logistics work

We know nothing, but we have a little experience. We have come to this day step by step. The following is my "20 19 Summary Model of Administrative Logistics Work" for your reference only. Welcome to reading.

20 19 summary of administrative logistics (1) under the correct leadership of the leaders of the CPC central Committee and with the strong support and cooperation of various departments and directly affiliated units, 20 19 was a year of sustained development of the center, and all the staff of the center did a lot of hard and meticulous work and achieved certain results.

The basic work for 20 19 and the work plan for 20 19 are reported as follows:

The first part of the main achievements

First, strengthen infrastructure management and vigorously promote property management reform.

With the increasing marketization of real estate, many residents on campus resell their houses, and the campus is gradually mixed, so property reform is imperative. Under the leadership and support of the leaders of the Committee, especially Wan, the leader in charge, and on the basis of the property management work in 20 19, the center invested X yuan in large-scale renovation and decoration of departments and hospitals in 20 19, which made full preparations for realizing the marketization of hospital property management. Mainly completed the following work:

1. Following the transformation of water and electricity meters of all households in xx community, in 20 19, the center installed and transformed the public meters in xx campus.

2. Complete the land certificate handling, environmental greening and ground resurfacing of Road X..

3. Complete the engineering design and installation of security system in xx campus and the maintenance and management of advertising space.

4. Dismantle the dangerous building of ***xx square meters in the campus of xx Avenue, harden the ground of xx square meters, and green the campus. Xx campus first implements electronic patrol system, electronic infrared monitoring and security system and vehicle electronic management system, and comprehensively implements modern property management methods.

5. After the housing reform of 5.xx employees is completed, the real estate license has been issued to all employees.

6. After thorough investigation, personal conversation, lawyer consultation and other work links, in the face of the strong resistance attitude of some residents, even making a scene in the center, the center still patiently and meticulously explained, adhered to the principle, retired X houses, and according to the opinions of the housing allocation group office, reported to the Committee and the office leaders for approval, allocated houses according to procedures and handled the real estate license.

Second, strengthen the basic management of the fleet and improve the safety and service awareness of drivers.

Further improve and perfect the fleet management systems, refine and quantify the fleet systems and indicators, realize the requirements of managing people by systems and vehicles by indicators, and make the fleet systems more reasonable and run more smoothly. Last year, the team traveled xx kilometers, with a total cost of xx yuan; This year, the team traveled about xx kilometers and spent a total of xx yuan. This year, the total cost decreased by xx yuan compared with last year. There were no traffic accidents and no complaints about service quality and attitude.

Third, the conference reception is more standardized and the service is more thoughtful.

1. The Center earnestly implements the reception spirit of the commission office, strictly controls all kinds of expenses, and does everything possible to reduce costs. There are X meetings this year, involving an amount of X million yuan, without any mistakes; And compared with the same kind of meeting last year, this year is the same as last year in the case of rising house prices. For a long time, the work of the meeting has been affirmed by the leaders of the Committee, the handling offices and the participants.

2. X batches of old comrades, on-the-job cadres, workers and their families received ***xx person-times, which was more than xx person-times last year. Receive x people at a time during the peak hours (there are only x actual beds). * * * The per capita expenditure is nearly X yuan, including X tickets, transportation expenses, daily management fees at the front desk, staff salaries, utilities, meals, etc. , all borne by the center. Among all the recipients, the center issued an anonymous service quality questionnaire. Of the x answers received, none indicated dissatisfaction and x% indicated satisfaction.

During the reception, the enthusiasm and thoughtful service of the staff have been affirmed and praised by the office cadres and workers and the leaders of the commission office for many times.

Fourth, enterprise development.

On the basis of 20 19 years' work, in 20 19 years, the center successfully completed the comprehensive industrial structure adjustment and enterprise assets reorganization. The main work is as follows:

1. Quit the operation of "xx Company" and complete liquidation with the Company.

With the joint efforts and cooperation of the partners of both parties, the company's shares were transferred as scheduled, and the transfer procedures and accounting settlement were successfully completed, and passed the inspection of provincial industry and commerce, national tax and other units.

2. Establish xx Logistics Co., Ltd. and ensure normal and stable operation.

(1), vigorously standardize the internal management of the company and improve the overall quality of the company.

Combined with the actual situation of the company, the job responsibilities of each post have been established and improved, including the employee fingerprint attendance system, the detailed rules for the implementation of employee performance appraisal, the employee reward and punishment system, the code of conduct for employees' honesty and self-discipline, the warehouse management system, the management system for reimbursement of travel expenses and general expenses, and the business reception management method, so as to ensure that there are rules to follow regardless of major issues, manage people by the system and adhere to the process.

(2) Qi Xin cooperated to complete the comprehensive economic indicators of 20 19.

Since the company was officially put into production one year ago, * * * has completed the circulation of xx million packages, achieving sales of xx million yuan, profits of xx million yuan, and taxes of xx million yuan, fully achieving the target set at the beginning of the year. Especially in the transportation of teaching materials in spring and autumn, the company made a careful analysis and study of various possible unfavorable factors, formulated corresponding work plans, and made full organization and coordination from the aspects of vehicles, equipment, personnel, logistics support, storage capacity, etc., to ensure that "books are available before class". In the two seasons, the teaching materials and teaching AIDS * * * shipped xx billion copies and xx million packages; General books and audio-visual xx, audio-visual teaching materials xx.

(3) Actively explore third-party logistics services.

While doing a good job in its main business and improving its core competitiveness in an all-round way, the company fully mobilized and utilized its existing assets and resources to expand the third-party logistics market. Relying on the company's core competitive advantage, it won the distribution of the surrounding two provinces in one fell swoop in the bidding of Jiang Zhong pharmaceutical industry; Through the company's excellent service, it has been extended to the distribution of five provinces, the storage of western medicine and the production logistics services all over the country. The company has also successfully reached warehousing and distribution services in the province with Wal-Mart Jiangxi Branch and Metro Supermarket, and established long-term cooperative relations.

3. The Education Printing Factory overcame multiple difficulties and completed various economic indicators set at the beginning of the year.

In 20 19, the printing industry faced unprecedented difficulties: the average wage dropped by X %；; The average price of materials rose by x %；; Bank loans raised interest rates x times in a row, from x% to x%, an increase of x%. In the case of severely squeezed profits, the printing factory has fully achieved the goals set at the beginning of the year:

(1) The total sales reached 10000 yuan, exceeding the target of 10000 yuan set at the beginning of the year, and the annual sales output value of 20xx was 10000 yuan.

(2) The net profit reached X billion yuan, an increase of X% over the target at the beginning of the year; The profit rate reached x%, exceeding the target of x% set at the beginning of the year.

In 20 19, the Education Printing Factory was also rated as "xx Enterprise in Jiangxi Province" by the Provincial Administration for Industry and Commerce and awarded medals, and was rated as "Top Ten Industrial Enterprises in Xinjian County". The general manager of the company was named "xx model worker".

First, the main practices

1, carry out cohesion project, and build a team spirit full of diligence, unity and righteousness.

Due to the scattered office location of the center, more than half of the drivers are outside the car for a long time, and the communication within the center is restricted. In order to relieve the tense work pressure, harmonize the relationship between colleagues and strengthen communication, the center conducts a group activity attended by all the staff of the center once a month. Every activity also invites the leaders and offices of the CPC Central Committee to participate in it, so as to enhance exchanges and communication with government comrades and better provide and improve various services.

2. Adhere to the concept of "reform-innovation-development" and instill this concept into every staff member of the center.

The center organizes centralized study, examination, appraisal and reward through irregular reading activities attended by all staff, and encourages the employees of the center to read more good books, develop their thinking and innovate their work, thus forming a good working and learning atmosphere.

3. Strengthen law enforcement and pay close attention to service awareness.

Because of the complicated logistics affairs, the staff are mostly workers, the cultural level and comprehensive quality are low, and the service consciousness is weak, the logistics work of various departments and units has generally become the focus of contradictions. In view of this situation, the center pays close attention to the service consciousness and attitude of employees, especially regular workers, strengthens implementation and strives to improve the overall work quality and efficiency. Individual regular workers do not participate in collective activities, and even threaten the center leaders when they are dealt with. The center still adheres to the principle, and those who do not act according to the requirements and regulations or participate in activities according to the regulations will be severely dealt with. Through the restriction of system and case handling, the service concept of the center staff, especially the regular workers, has been greatly improved, and the service consciousness has also been greatly improved.

4. Revise and improve various work systems to realize the management of people by the system.

On the premise of fully believing in the quality of cadres and workers, all systems implement the principle of "no complaint", that is, as long as the respondent is complained, the respondent will have no opportunity to appeal and explain the complained incident, and the center will directly punish according to the system provisions. In a conference hosted on 20 19, due to special reasons, the higher education department requested special handling of the case, and the department leaders also communicated with the main leaders of the center by telephone in advance. However, because the leaders of the center were on a business trip at that time, they were complained by the higher education department, and the conference receptionists and the main leaders of the center were given economic penalties according to the system.

For a long time, the center's enterprise management mode, overall service consciousness, service attitude and service quality have been highly concerned both inside and outside the province. The logistics centers of other departments and bureaus in the province and some relevant units outside the province have sent letters to understand the situation and visit and study. The working system of the center has also been brought back by visiting units for reference, which has a great influence.

Second, the existing difficulties and problems

1. Due to the change of relevant policies, the operation of central enterprises has encountered great difficulties and needs the strong support of relevant offices.

2. A few employees lack service awareness and services are not in place.

Part III Work Plan for 20 19 years

1, strengthen the internal construction and management of the center, strive to improve and improve the service of the center, and make unremitting efforts.

2 adhere to the concept of "reform-innovation-development", actively participate in the reform of public institutions, and create a new situation in the operation of the center.

3. Complete the renovation of Bayi Avenue dormitory campus and Nanhu Road dormitory campus, and promote and implement the marketization of campus property management.

4. With the support of relevant departments, the education printing house has made great progress in business and profits by taking advantage of the curriculum reform in senior high school. Further open the logistics market and expand the national logistics market share.

5. Provide logistic support for Jiangxi Education Development Building.

6, in the case of not violating national policies, efforts should be made to solve the subsidies in transportation, reception, communication, overtime, etc. In all government offices, thus further improving the quality of work and life of the whole office.

20 19 summary of administrative logistics (2) 20 19 under the correct leadership and strong support of the group company and the correct guidance of the leadership team of xx commercial management company, in the face of the grim situation of fierce market competition, the administrative department closely focuses on management, service, learning and recruitment, and pays attention to giving play to the central hub role of the administrative department as a link between the preceding and the following, connecting left and right, and coordinating all parties. The work of the past year is now reported as follows:

First, strengthen basic management and create a good working environment.

Creating a good working environment for leaders and employees is one of the important work contents of the administrative department. Over the past year, the administrative department has earnestly performed its duties and strengthened coordination and communication with other departments. The basic management work of the administrative department is basically standardized, and the related work is high-quality and efficient, which has created good conditions for the development of the company's work.

For example, the management of employee personnel files, training files, contract files and official seals is clearly defined and strictly regulated; The accuracy and timeliness of sending and receiving documents are achieved, and the official documents instructed by the leaders are handled in time without delay; The management and control of office consumables, the maintenance of office equipment, and the settlement and reimbursement of daily administrative business have been achieved normally and orderly.

Successfully organized outdoor cultural development, badminton competition, reading essay, management, marketing training courses, employee health checkup and other activities, so as to be prepared before the activity, guided during the activity and have results after the activity, which was well received; The administration department has done its duty in dealing with people and things, personnel management, optimizing the office environment and ensuring the office order, which has set up a good image for the company and played a window role.

Second, strengthen services and establish a good atmosphere.

The core of the administration department's work is to do a good job in "three services", namely, service leaders, service employees and service square merchants. Over the past year, we have worked around the center and achieved the following three points in our service:

1, change passive to active

Focus on the key, difficult and hot issues of the company's work, and strive to make consideration the first and service the first. In particular, the daily work such as canteen, warehouse, procurement, control of vehicles and office consumables, and maintenance of office equipment managed by the administrative department is planned, measured, recorded and proactive.

The daily work and temporary things assigned by the leaders can basically be handled in time and fed back in time, which is clear every day. When assisting other departments, we also adhere to positive enthusiasm and do not go offside.

2. In the work plan, highlight x-x "key" tasks every month.

Make the work focused and innovative, and change the habit of waiting for the leadership to arrange the work of the administrative department.

3. Breakthrough in innovation and work style.

Constantly improve and innovate the working ideas and methods to meet the needs of the company's development, and make new measures to promote the work of the administrative department in by going up one flight of stairs. Effectively change the service mode of administrative departments, improve work efficiency, and enhance service awareness and professionalism.

Third, strengthen learning and form a good learning atmosphere.

In order to have a strong working ability and maintain the efficient operation of the administrative department, the staff of the administrative department must "recharge" in time in order to effectively perform their duties, so as to learn basic knowledge, deepen professional knowledge, be diligent in self-cultivation, be eager to learn, constantly supplement all aspects of knowledge and study the professional knowledge of the administrative department in depth.

Over the past year, our department has started from strengthening its own learning, earnestly studied the company's business processes, group systems and other business contents, effectively strengthened the consciousness of theoretical and business learning, and formed a good learning atmosphere.

Fourth, earnestly perform their duties.

1. Pay close attention to the supervision of employee etiquette and behavior norms and office order in the office environment.

In strict accordance with the company's requirements, we strengthened supervision and inspection in terms of the company's employee's code of conduct and office environment, and conducted spot checks on the employee's behavior etiquette and the cleanliness of the office area, creating a good office environment and order.

2. Training: In order to effectively improve the quality of employees and better adapt to market competition, our department actively cooperates with the company to closely combine the optimization of personnel structure and the improvement of employees' quality with the development goals of the enterprise.

During the "Learning and Training Month" activities, nearly 60 class hours of training courses in management and marketing were successfully held, and the planning of training work was incorporated into the overall work plan of the department, and the political theory and professional skills training of employees were vigorously strengthened.

3. Human resource management: according to the personnel demand of each department, while ensuring that the staffing is completely controlled within the standard establishment, assist the department to complete personnel recruitment through online search, newspaper recruitment and internal recommendation. For new employees, interview regularly, communicate at any time when problems are found, understand deeply and help solve ideological problems. Through system training and corporate culture training, employees can like corporate culture, understand the development prospects of enterprises and design career development plans.

Through the examination, we affirm the advantages and point out the shortcomings without reservation, so that employees can successfully spend their internship in the enterprise. Complete the establishment and improvement of the company's personnel file information, supervise and distribute the company's employees' labor remuneration, and manage the personnel in and out of the company; And complete the monthly attendance record and monthly salary report on time.

Verb (abbreviation of verb) has its shortcomings.

Over the past year, with the attention and guidance of the company's leaders and the strong assistance of various departments, the administrative department has made certain achievements. Although we have made some achievements, there are still many shortcomings, mainly in the following aspects:

1. Because the work of the administrative department is always meticulous, we subjectively hope to do everything best, but because of our limited ability, we can't do everything perfectly.

2. I don't know enough about the work of various departments of the company, and I don't have a comprehensive understanding of the existing problems, so I didn't play a sufficient role as a staff assistant to the leadership decision.

3. The implementation of the system is not enough. Because the company's affairs are complicated and the basic inspection is not in place, there is a certain phenomenon of emphasizing system construction and neglecting system implementation.

4. The company's publicity needs to be strengthened, including internal and external publicity, and the establishment of publicity groups to ensure the contribution rate of monthly magazines and websites.

5. I don't know enough about other professional businesses of the company. All these need to be effectively solved in our future work.

20 19 summary of administrative logistics (3) I have been working for almost a year. In retrospect, the scene of reporting to the company on 20 19 seems to be yesterday, lamenting that time flies and making my steps seem so hasty. You can savor it carefully, but you also find that you have matured a lot. Looking back on the past year, I have initially completed the transformation from a student to an enterprise employee, and my thinking, learning and working ability have all been improved.

I am very grateful to the company for giving me this growth platform, so that I can continue to learn and progress in my work and gradually improve my quality and talents. While making progress, my heart is full of gratitude. It is the cordial care of leaders and the selfless help of colleagues that inspired my growth. These encouragements at the critical turning point of my life will benefit me for life.

Since I joined the General Department, I have to deal with a series of temporary and sudden assignments or tasks, such as the compilation of various documents, the execution of administrative affairs, the study and training of employees, the guarantee of logistics, office materials and the management of personnel, which are complicated and trivial. In the past year, in addition to the daily work of the office, I also participated in the translation of documents related to the company's international engineering projects. Translating these documents has given me some understanding of engineering knowledge, and also strengthened my study of English professional vocabulary.

During this period, I also participated in training courses organized by international companies, including the cultivation of emotional intelligence, methods and skills of market development, international project management, etc., which benefited me a lot. In addition, I also took over some financial work, such as handling passports and visas for overseas personnel of the project department, sorting out the pre-qualification materials of the project bidding documents and compiling the bidding documents, and following the leaders to visit the labor and logistics companies in Shanghai.

Generally speaking, the work is very substantial, and I have learned a lot from it. I have learned about the company's various rules and regulations and various procedures, got a preliminary understanding of the preparation of tenders, and mastered the process of visa work in Nigeria, and so on.

I was deeply moved by the working atmosphere of the company. The leaders are approachable and as amiable as their elders. My colleagues are very kind and simple, and they care about me in every possible way. Teach me skills like an apprentice and tolerate my shortcomings like a child. I am glad that I can integrate into such a United and hard-working group and such a warm family.

In my past work, I realized that I still have a lot of abilities to cultivate and improve, and there are still many things I can't do well. This needs to be gradually improved and improved by constantly improving their abilities in all aspects, strengthening the study and accumulation of professional knowledge, and adhering to a serious, responsible and patient attitude. The comprehensive department has many things to deal with, such as handling affairs, meeting minutes, study and training, document processing, archival work, printing management, comprehensive management, financial management, logistics services and so on. To handle these things well, we must establish the service concept of "no small matter" and persist in being prepared for danger in times of peace.

We should pay attention to seeking truth from facts, efficiency and effectiveness; We should conscientiously do everything, big and small, trivial and troublesome, easy and difficult, even thankless and offensive; Do everything with patience, carefulness, carefulness and dedication, and improve the efficiency and effectiveness of office work. Answer the phone, send and receive documents, write and send information, etc. These tasks seem trivial, but procrastination is the big deal. Therefore, I must strive to be proactive and meticulous in my future work to ensure the smooth progress of daily work in the office; At the same time, we should correctly grasp the relationship between complicated affairs and management functions, so as to be busy and orderly; Sparse but not leak, reasonable and well-founded, to achieve the best combination of daily work and orderly management.

Office work is as small as matching a key, and as big as coordinating the "three stresses" activities, everything is piecemeal and particularly chaotic. How to sort out the mess, management service function is a main thread running through it. In the face of a series of temporary and sudden tasks, such as the compilation of various documents, the implementation of administrative affairs, the handling of personnel, the training of civil servants, logistics support, and computer management, it is particularly critical to grasp the timeliness, the appropriateness of policies, and handle them properly.

Management functions are like a piano, and complex affairs are like keys. Finger flick is the art of management service. Only when you are good at dialing keys, mastering timbre, controlling rhythm and cadence can you play beautiful music. Connecting with the actual work in the office is to sort out the thinking, grasp the important order, grasp the scale, use the method well, and be busy and orderly; Sparse but not leak, well-founded, can achieve the best combination of daily work and orderly management.

As an engineering practitioner, I deeply feel the urgency of learning. There is no end to learning. In the era of knowledge explosion, the existing knowledge level is far from enough. With the continuous development of enterprises, only by continuous learning and accumulation can we meet the needs of enterprise development.

I would also like to thank all the leaders and colleagues in particular. I am proud to have such a team, and I also want to thank the company for everything!

In the coming year, as an executive of the company, I hereby state my position: I will repay my enthusiasm, take serving the leaders and employees as the first purpose, do every job well and do my bit for the development of the company!

Leaders and comrades are invited to express their opinions on the above report. You are welcome to put forward more valuable opinions on our work, and take this opportunity to express sincere thanks to the leaders and comrades who care about, support and help us.

20 19 summary of administrative logistics work (iv) since joining the company, I have worked as a xx staff in xx department, responsible for daily administration and recruitment training. One year is fleeting in the process of intense study and adaptation. The following is a personal summary of the company's administrative logistics work.

In this year, I have a serious and positive working attitude, a strong sense of responsibility and enterprising spirit, and I am diligent and full of work passion. Cheerful personality, willing to communicate with others, good communication skills and teamwork ability, can actively cooperate with colleagues to complete various tasks and business; Take the initiative to learn new knowledge and skills, pay attention to their own development and progress, and consciously use their rest time to study by themselves, so as to improve the quality of related majors. The following is the specific business work:

(1) recruitment work

Maintain and manage the recruitment websites of "Zhaopin X Recruitment" and "Worry-Free Future" and the company's two recruitment mailboxes every working day, organize job resumes, conduct telephone and technical oral interviews for job seekers who meet the requirements of preliminary examination in time, and arrange on-site interviews. As of xx, * * * has conducted 54 telephone interviews, X technical telephone interviews and X on-site interviews, and recorded and fed back the interviews.

(2) Staff attendance work

Do a good job in the management of attendance registration records of all employees every working day (twice every working day) and overtime records of employees on the previous working day (including weekends); Check and sort out attendance machine data regularly every week (Monday and Friday), and notify and supervise abnormal attendance personnel in time; Distribute the Employee Leave Registration Form and the Employee Personal Leave and Sick Leave Deduction Notice on time (before X) every month and report them to relevant leaders and financial departments in time.

(3) Quality Management System of Administration Department

Integrate and improve the training management procedures and record templates of quality management system and xx system; Organize and improve the external audit documents of the quality management system of the administrative department for xx years, and ensure that the data documents of the quality management system of the administrative department for xx years have no major defects and omissions, and successfully passed the external audit of the quality system.

During this period, warm and friendly leaders and colleagues made me quickly integrate into the company team, and the difficulties and bottlenecks encountered in my work were successfully solved under the inculcation of leaders and colleagues, and my personal business ability and comprehensive quality were significantly improved.

For me, everything is brand-new, and my adaptation to the environment and my understanding of work are different every day. After working for two months, I am less naive and more mature; Read less at night and work harder; Less pure happiness, more responsibility. ...

Office administrative logistics is a new challenge for me. After two months of exploration, I gradually became familiar with and adapted to my own work, and gradually formed my own understanding and views on office administration.