How to reject the goods returned by express delivery

Express rejection can be via SMS or directly tell the courier that he doesn't want it. In addition, you can contact the seller by contacting the seller to explain the reasons. The courier placed in the courier cabinet cannot be picked up and will be returned automatically.

1. If you are in the countryside, the main way to send the mail is by phone. The courier will tell you that the courier is back and needs time to pick it up. If you don't want it, just tell the other person that you want to refuse, and the other person will help you deal with it.

2. If the delivery method is SMS notification, you can send your name, courier number, mobile phone number and other information to the other party and tell them that you want to reject it.

Before you confirm the receipt, you can contact the seller and find any reason to refuse. For example, if there is no receipt at home on a temporary business trip, the seller will contact the courier company and will not send you another piece.

4. If the delivery method is taken in the courier cabinet, the code will automatically expire after more than two or three days, and the courier will be returned.

5. Before receiving the goods, you can click "Apply for Return" on the order page, fill in the reasons for return and submit the application. The seller will contact the courier company to return the goods after seeing it.

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Precautions:

1. The seller did not receive the goods, and requested customer service to handle it. If the seller has difficulty in communication, the seller does not accept the goods, and the seller does not agree to refund. Then, don't worry, Taobao and other online shopping platforms have set up customer service processing methods. You can click to request customer service, and the customer service staff will handle it fairly.

2. Prepare all the information and provide it to the customer service, so that the customer service staff can make a ruling. Before the customer service staff has officially dealt with it, you should prepare all the information, including the photos of the goods, what is wrong with the goods, the content of the conversation with the seller, the content of communication with the seller and so on. These are strong evidence of customer service staff. After reading your information, the customer service staff will make a serious ruling.