Many businesses have been asked by users for preferential cash back. Is this illegal?

I think this kind of behavior mainly depends on the degree of business grasp. After shopping online, they are frequently harassed by merchants in the chat box, and various reasons are staged in turn, even sending two or three text messages a day, and more seriously, calling users to praise them. I think it is understandable to simply seek users' praise in the chat between customer service and users. After all, businesses also want to improve their scores, but if they often send text messages or even make phone calls to harass them, they are suspected of infringing consumers' privacy. I think it is illegal for businesses to act beyond this level.

1. Merchants frequently ask consumers for 15 star praise, which must be the experience of users who consume and shop online. After the goods arrived, the merchants began to speak in the chat box, and the center of the content before and after was to hope that the users would give favorable comments. And the means of seeking praise are endless. The customer service of some merchants has indicated that they are the sister/brother of the store. In order to offset the performance, the accounting department will make statistics in the later stage and ask for praise for the work. Some merchant customer service said that they started their own business independently. There are seriously ill old mothers in the world, and there are starving children below. A good comment can benefit the whole family, and then they ask for it frequently?

In short, the means of merchants seeking praise is definitely an unexpected plot for ordinary people. In fact, it is tolerable to simply ask for praise in the chat area. If the price-performance ratio and experience of the purchased goods are good in all aspects, it is also convenient to praise them. However, because some businesses can't get a reply from users in the background, they start to contact by SMS, and then they start to harass their mobile phones. I think this violates the privacy of consumers, and there are still many elements of deception.

2. After the goods are purchased between the merchants and consumers, the personal information of consumers enters the business background of the merchants. In this regard, businesses should bear consumers' right to privacy, and consumers can't achieve their own business goals through backstage contact. This is definitely an invasion of consumers' privacy. Therefore, I think that the connection between telephone and SMS has seriously affected users' lives, which is against the law to some extent.