Joke Collection Website - Blessing messages - The savings card of China Merchants Bank was frozen for 6 days without receiving a judicial call.
The savings card of China Merchants Bank was frozen for 6 days without receiving a judicial call.
1. First, contact the customer service department of China Merchants Bank: contact the customer service department of China Merchants Bank immediately, and you can call the customer service hotline of China Merchants Bank to explain your situation and consult the reason for the freeze. Customer service personnel will provide you with specific solutions and further guidance. Provide identity certificate and bank card information: according to the requirements of customer service personnel, it is necessary to provide identity certificate, China Merchants Bank card number, cardholder name and other related information for verification. Please be sure to prepare this information for further processing by customer service personnel.
2. Secondly, inquire about the freezing reason: inquire about the freezing reason from the customer service staff. They will tell you the specific reasons for the freeze, because it involves judicial investigation or security issues. Knowing the reason of freezing will help you understand and take corresponding measures. Provide unfreezing information: If customer service needs additional information to unfreeze your account, please provide relevant information as required. Including providing relevant evidence or documents for China Merchants Bank to verify its identity and unfreeze its account. Follow the designated process: follow the instructions and requirements of the customer service staff. They will provide specific processes and steps to follow, such as filling out relevant forms or providing specific documents.
3. Finally, cooperate with the investigation: if judicial investigation is involved, it will be required to provide more information or cooperate with the investigation. In this case, actively cooperate and provide necessary assistance and cooperation.
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