What number is 12304?

12304 is the telephone number of China Railway Customer Service Center. It is an important window for railway to serve customers. It will integrate the passenger and freight transportation information of the whole railway, and provide passenger and freight transportation business and public information inquiry service for social and railway customers. You can check the passenger train schedule, fare, whether the train is late, remaining tickets, ticket outlets, freight rates, vehicle technical parameters and related passenger and freight regulations.

20 15 12 railway department introduced that 12 2 or 3 has no time node, and 12306 website can accept passenger mobile phone verification business at any time, and communication can be confirmed by sending short messages between the website and passenger mobile phones. Since 65438+February 1, some new functions have been enabled in the railway ticket system, and the long-awaited "seat selection function" of online ticket purchase has been realized.

Development of China Railway Customer Service Center

Since 20 16 and 12.30, due to the opening of some new lines, the railway department has adjusted the train diagram, and the pre-sale period of tickets has been adjusted to 30 days after 12.30. Since then, the railway department has not resumed the pre-sale period, and the pre-sale period on the 30 th has continued to this day.

From April 6, 20 17, the direct payment service function of China Postal Savings Bank was added to the website of China Railway Customer Service Center, and the telephone number was 12306. Passengers holding China Postal Savings Bank Card can choose the "China Postal Savings Bank" button on the payment page to enter the online banking page when purchasing train tickets on 12306 website and mobile phone client.

Refer to the above? Baidu encyclopedia-China railway customer service center