The return visit rate of vlp in clothing store is poor. Is there any way for the store vlp to follow up?

1. It's raining: count the rate of entering the store, mediate the atmosphere of the store, do product knowledge training, and show exchanges.

2, the passenger flow is very small: count the rate of entering the store, analyze the customers entering the store, improve the try-on rate, and the store can do a general cleaning.

3. Poor shopping guide status: Is the reason for poor communication status life or work? Adjust and follow up.

4. Goods problem (the best-selling models can't be made up, and the code is seriously broken): develop the selling points of similar models and carry out reorganization and matching sales.

5. Decline in 5.VIP consumption: pay a return visit by SMS every week to understand customer needs and give some small gifts when purchasing.

6. Combination: improve the matching ability of the shopping guide and strengthen the awareness of alternatives, and try on the complete set for customers.

7. Ask for discount: introduce the advantages and workmanship of the product, compare with other similar brands, try on other brands' shoes and clothes in your spare time, and learn about other people's quality services, so that you can learn from the advantages.

8. There are no activities in the store (lack of gifts): According to the store demand and promotion plan, properly match some gifts that can increase sales.

9. Poor workmanship and quality of clothes: After each new display, the shopping guide will trim the thread of clothes and put them on the shelf to ensure that there are no defective products. Defective clothes are put into the warehouse and reflected to the company to improve the sense of workmanship and quality.

10, insufficient stocking: complete the new FAB and matching within 3 days after delivery, and replenish the best-selling goods at the same time, or replenish according to the sales volume within one week, and replenish before each activity.

1 1. Unfamiliar inventory control: inventory is counted once a week, and the store manager will report the inventory situation of larger best-selling models at the handover meeting.

12, low try-on rate and low turnover rate: train shopping guides to communicate with customers, praise customers, understand customer needs, and improve try-on rate and turnover rate. The manager of the open pit leads the shopping guide to do sales drills together.

13. Weak sales skills: For the shopping guides with poor sales, the store manager conducts on-site sales training and shopping guides. The store manager or the shopping guide with strong sales strength helped to summarize and analyze each order, which was improved.

14. Poor teamwork: We discuss the problems existing in teamwork, make adjustments through communication and shift adjustment, and make use of complementarity.

15, lack of professional knowledge: through the company's training and regular inspection.

16, few non-sales languages, not understanding customer needs: customers are required to praise 2 points or more every time they enter the store, and do exercises in the open space.

17, the atmosphere of the open-air store has not been adjusted yet: using the open-air store for sales drills, shopping guides trying on shoes and fitting in the store, doing FAB and training.

18, the staff in the store is transferred and unstable: it gives employees a strong sense of belonging.

19. Managers' management ability: Improve managers' ability through training.

20. Additional promotion and selection are not in place: it is stipulated that two sets of suitable styles should be made for each customer in the store as an alternative, and the cashier can be used for promotion and use of accessories.