Is it reasonable to call the Tong Yuan Express Hotline and ask someone to ask you to deduct the phone bill later? How to complain about them?

Of course, the phone bill will be deducted, even when waiting for an answer. You can complain. Generally, there is no sound after recording for more than 30 seconds, so you can complain. Do you remember the job number? If you don't remember, it doesn't matter. You can call the customer service with the mobile phone you called last time and say that you want to complain about the customer service who answered your phone last time. You have been with the courier company, so you can call them to urge them to deliver the goods quickly.