Can you find illegal words in the chat box of JD.COM customer service?

What exactly do you mean by a check? Do you check yourself or JD.COM?

Check for yourself: generally speaking, there is no problem if you don't catch it. After being arrested, there will be hints in the prohibited items in the store. Click in to see the word illegal and the customer user name, copy the customer user name to query the order, and the order information in the search results will have a drum icon. Click the icon to jump to Jingmai to see all the chat records with customers.

JD.COM was found to have violated the regulations: it depends on the face! Generally, you will only be prompted a few days after the illegal words appear, and most customer service chats don't know whether illegal words have been sent (otherwise they won't be sent), so just pay more attention.