Urgent demand: Report on the implementation of Opinions on Deepening the Openness of Government Affairs and Strengthening Government Services

General Office of Xining Municipal Committee General Office of Xining Municipal Government

Implement the Opinions on Deepening the Openness of Government Affairs and Strengthening Government Services.

Implementation opinions.

(Draft for Comment)

In order to conscientiously implement the spirit of the Opinions of the General Office of the Central Committee and the General Office of the State Council on Deepening the Openness of Government Affairs and Strengthening Government Services, further promote the construction of a service government, a responsible government, a government ruled by law and a clean government, and comprehensively improve the level of administration according to law and government services, we hereby put forward the following implementation opinions on deepening the openness of government affairs and strengthening government services in our city.

First, correctly grasp the importance and overall requirements of deepening the openness of government affairs and strengthening government services.

(1) Deepening the openness of government affairs and strengthening government services are important guarantees for promoting the "four developments". In recent years, the openness of government affairs in our city has been deepened, the openness of government information has been carried out in an all-round way, the administrative power has been open and transparent, and the work of public enterprises and institutions has been promoted in all directions. The government service platforms such as administrative service center and public resource trading center have developed rapidly, and their functions of serving the masses have been continuously improved, which has provided an important guarantee for the sound and rapid economic and social development of the city. However, we are also clearly aware that there are still some problems in the openness of government affairs and government services in our city. Facing the new situation and new tasks, leading cadres in all regions, departments and levels should fully realize that deepening the openness of government affairs and strengthening government services are the objective requirements for thoroughly implementing Scientific Outlook on Development and building a harmonious socialist society; It is an important content of innovating social management methods, deepening the reform of administrative management system and building a service-oriented government; It is an important measure to strengthen the supervision and restriction of administrative power and prevent corruption from the source; It is an important guarantee for continuing to emancipate the mind, persist in seeking truth and being pragmatic, and strive to promote the "four developments" in our city. In view of the existing problems, we should intensify the study, publicity and education, focus on the significance, main contents, overall requirements and methods of deepening the openness of government affairs and strengthening government services, expand the channels of government affairs disclosure, make openness and transparency run through all aspects of government services, continuously strengthen and innovate social management, effectively protect people's democratic rights, strengthen supervision over administrative power, and improve the level of administration according to law and government services.

(two) to deepen the openness of government affairs and strengthen the overall requirements of government services. Guided by Deng Xiaoping Theory and Theory of Three Represents, we will thoroughly implement Scientific Outlook on Development, adhere to the people-oriented principle and govern for the people, closely focus on the three historical tasks of scientific development, improving people's livelihood and protecting ecology, and strive to promote leapfrog development, green development, harmonious development and all-round development in accordance with the requirements of deepening the reform of the administrative management system, transform government functions, and promote the procedural, open and transparent operation of administrative power; In accordance with the principle of openness and the requirements of non-disclosure, timely, accurately and comprehensively disclose government information that is of general concern to the masses and involves the interests of the masses; In accordance with the requirements of facilitating the people and benefiting the people, strengthen government services, improve administrative efficiency, promote the construction of government service system, and strive to provide high-quality, convenient and efficient government services for the people.

Two, focus on deepening the openness of government affairs and government services.

(A) solidly promote the disclosure of government information

1. Improve the government information disclosure system. All localities and departments should strictly implement the regulations on the disclosure of government information, update the guidelines and catalogues of information disclosure in a timely manner, further improve and standardize measures such as voluntary disclosure of government information, disclosure upon application, confidentiality review and supervision and guarantee, conscientiously do a good job in reporting complaints, administrative reconsideration and administrative litigation involving government information disclosure, and continuously improve the level of government information disclosure. We should give full play to the information consulting functions of archives, libraries and administrative service centers at all levels; The city (county, district) strives to build a complete government information consultation place in three years to facilitate people's information inquiry. (Responsible units: General Office of the Municipal Government, Municipal Bureau of Culture and Broadcasting, Municipal Archives Bureau and Municipal Administrative Service Center)

2. Strengthen the publicity of financial budget and final accounts. Through the prescribed procedures and channels, the financial budget and final accounts should be disclosed actively, timely and accurately. Government budgets and final accounts at all levels, departmental budgets and final accounts, and government funds should be made public. Government departments should gradually disclose the expenditures for going abroad on business, business trips, official receptions, official cars, meetings, etc. (Responsible units: Municipal Finance Bureau and Municipal Supervision Bureau)

3. Publicize major emergencies. Focus on information disclosure of major emergencies and hot and sensitive issues of general concern to the masses, objectively release the progress of incidents, government measures, public preventive measures and investigation and handling results, respond to social concerns in a timely manner, and correctly guide public opinion. (Responsible unit: General Office of the Municipal Government, Propaganda Department of the Municipal Party Committee)

(2) Vigorously promote the openness of administrative decision-making.

4. Scientific and democratic decision-making according to law. Where important reform programs, major policy measures and key projects involving the vital interests of the masses are concerned, the opinions of the masses are widely solicited before decision-making, and the adoption of opinions is collected and announced through the government affairs open service network, so as to promote the administrative decision-making process and the disclosure of results, and to prevent the problem of damaging the interests of the masses due to improper decision-making to the maximum extent. (Responsible unit: General Office of the Municipal Government)

5. Establish and improve the decision-making mechanism. Establish and improve the decision-making mechanism that embodies the requirements of people-oriented and governing for the people. We will improve the procedural rules of major administrative decision-making, further improve the decision-making mechanism of public participation, expert consultation, risk assessment, legality review and collective discussion and decision-making, expand the scope and scope of administrative decision-making, and enhance the transparency and public participation of public decision-making. (Responsible unit: General Office of the Municipal Government)

(3) Steadily promote the open and transparent operation of administrative power.

6. Compile the catalogue of administrative power. In accordance with the requirements of clear rights and responsibilities, standardized behavior and effective supervision, we will actively promote the procedural and open and transparent operation of administrative power to ensure that administrative organs and civil servants perform their duties in strict accordance with legal authority. In accordance with the requirements of legal authority and legal procedures, the administrative authority shall be reviewed according to law, and the catalogue and flow chart of administrative authority shall be compiled and announced to the public. (Responsible unit: Legislative Affairs Office of the municipal government and various departments)

7. Standardize the exercise of administrative discretion. Refine the quantitative discretion benchmark, compress the discretion space, and disclose the scope, type and range of discretion. Focus on publicizing the performance of duties by administrative organs in the implementation of administrative licensing, administrative punishment, administrative fees, administrative collection and other law enforcement activities, and actively explore effective ways to publicize law enforcement complaints and law enforcement results. (Responsible unit: Legislative Affairs Office of the municipal government and various departments of the municipal government)

8. Increase the openness of administrative examination and approval. Further clean up the examination and approval items, optimize the workflow, standardize the examination and approval procedures and behaviors, promote the innovation of the examination and approval system and mechanism, establish a dynamic management system for administrative examination and approval items, and improve the examination and approval efficiency and service level. In accordance with the principle of "who approves, who supervises", strengthen the follow-up supervision of approval. (Responsible units: Legislative Affairs Office of the Municipal Government, Municipal Supervision Bureau)

(4) Further promote the openness of grass-roots government affairs.

9 to strengthen the township (street) government affairs. Promote the organic combination of township (street) government affairs openness and village affairs openness, so that the two can effectively connect and complement each other in content and form. Constantly enrich the content of grass-roots government affairs openness and public services, and timely release relevant policies and systems such as agriculture-related benefits, employment and entrepreneurship support, basic endowment insurance, unemployment insurance, medical insurance, urban and rural social assistance, household registration system reform, and job requirements, skills training, social services and other information. (Responsible units: county government, civil affairs bureau, municipal human resources and social security bureau, municipal health bureau, municipal agriculture and animal husbandry bureau, municipal public security bureau and municipal poverty alleviation bureau.)

10. Promote the openness of government affairs in public enterprises and institutions. Public enterprises and institutions should comprehensively clean up service matters, standardize procedures, draw flow charts, expand the field of work, and continuously enhance the effectiveness of work. Education, medical care, public transportation, water supply, power supply, gas supply, family planning, finance, food, agricultural materials and other public enterprises and institutions. For grassroots services, it is necessary to disclose the basis, process and results of work according to law, make full use of public media, the Internet, bulletin boards and other carriers, and disclose job responsibilities, service commitments, charging items, work disciplines, etc. (Responsible units: Municipal Development and Reform Commission, Municipal Education Bureau, Municipal Agriculture and Animal Husbandry Bureau, Municipal Administration for Industry and Commerce, Municipal Housing Security and Real Estate Bureau, Municipal Transportation Bureau, Municipal Health Bureau, Municipal Population and Family Planning Commission, Municipal Finance Office and Municipal Quality Supervision Bureau)

(5) Strengthening the publicity of internal affairs of administrative organs.

1 1. Improve openness and transparency. Establish an internal publicity system of administrative organs, and combine internal publicity with external publicity to coordinate and promote each other. The focus is on the appointment and dismissal of cadres, financial budget and final accounts, property and asset management. , not only to disclose the results, but also to disclose the operation process. Gradually establish effective ways for cadres and workers to participate in the construction and management of organs, and constantly improve the transparency of the work of organs. (Responsible units: General Office of the Municipal Government, Municipal Supervision Bureau and various departments of the Municipal Government)

12. Strengthen the management of risk prevention and control of clean government. On the basis of promoting the open and transparent operation of administrative power, we should organically combine external supervision with internal prevention and control, strengthen internal publicity, improve the monitoring mechanism of administrative power operation, and effectively strengthen the prevention and control of clean government risks. While combing the internal authority basis and operation process of administrative organs, we should focus on finding the risk points of dishonesty, inaction and chaos from the aspects of administrative examination and approval, personnel management and financial management, formulate effective prevention and control measures, improve the system and mechanism, prevent abuse of power and ensure the correct exercise of power. (Responsible unit: Municipal Supervision Bureau, municipal government departments)

Three, promote the construction of government service system, and comprehensively improve the openness of government affairs and the quality of government services.

(A) a clear functional orientation of the administrative service center

13. clarify functions. The administrative service center is an important platform for opening government affairs and strengthening government services. The administrative service center management organization is responsible for the organization and coordination, supervision and management and service guidance of the government departments stationed and entrusted matters, and is responsible for the management training and daily assessment of the staff stationed in the window. (Responsible unit: general offices and offices of governments at all levels)

14. According to the requirements of integrating government service resources and transforming government functions, further standardize the name, place identification, stationed departments, handling matters and operation mode of service centers, and promote the standardization of government services. City (county, district) government centralized service places are unified as "administrative service center", individual service places of government departments are unified as "administrative service hall", town (street) service places are unified as "community service center" (convenience service center), and community (village) service places are unified as "community service station" (convenience service station). (Responsible unit: general offices and offices of governments at all levels)

15. Improve the organization. The administrative service center management organization is responsible for the daily management and assessment work, and is staffed according to the requirements of streamlining and streamlining, and its operating expenses and office expenses are included in the fiscal budget at the corresponding level. With the consent of the government at the corresponding level, the administrative service hall that the department really needs to set up separately shall accept the guidance and supervision of the administrative service center at the corresponding level. (Responsible units: general offices and offices of governments at all levels, Municipal Finance Bureau, and Municipal Office)

(two) standardize the operation and management of administrative service centers.

16. Define the stationing matters. All administrative matters closely related to enterprises and the people, such as administrative licensing, non-administrative licensing examination and approval, and public services, should be brought into the center for centralized handling. Confidentiality, site restrictions and other special circumstances are approved by the government at the same level. The administrative license, non-administrative license approval and public * * * services of dual management and vertical management departments shall be handled by relying on the local administrative service center in accordance with the principle of convenient work and convenient service. (Responsible units: general offices and offices of governments at all levels, Municipal Supervision Bureau and Legislative Affairs Office of the municipal government)

17. Improve work efficiency. Government departments should fully authorize the service window of the administrative service center, and implement the operation mode of "one-window acceptance, one-stop approval, one-stop service and one-window charge" for general examination and approval items that can be completed directly at the window without on-site inspection, collective discussion, expert argumentation and hearing. Where the same administrative examination and approval item involves more than two departments, joint handling or parallel examination and approval shall be gradually implemented. (Responsible units: Municipal Supervision Bureau, Municipal Administrative Service Center and relevant departments of the municipal government)

18. Standardized management. Strengthen the standardized construction of administrative service centers, standardize internal management, and disclose the subject, basis, conditions, procedures, time limit, results, charging basis, charging standards and supervision channels of all matters handled by service centers. Establish and improve the first inquiry responsibility system, time-limited completion system, accountability system and efficiency evaluation system to ensure the orderly operation, standardized management, openness, transparency, efficiency and integrity of the center. (Responsible units: general offices and offices of governments at all levels, municipal supervision bureau and municipal administrative service center)

(3) Actively promoting grassroots convenience services.

19. Actively promote urban and rural community services. Adhere to the convenience of the grassroots as the starting point and the foothold of government services, further improve the system and mechanism of urban and rural (street) convenience and benefit services, and constantly innovate the effective forms of township (street) community services. Relying on comprehensive service facilities in urban and rural areas, community service centers will be set up, and policies and measures such as labor and employment, social insurance, social assistance, social welfare, family planning, agricultural land approval, new rural cooperative medical care and agricultural subsidies will be incorporated into the community service centers for handling. Rural community service centers and urban community service stations should expand their service scope, promote the free agency service system, and promote the equalization of basic public services. (Responsible unit: county government)

(4) Establish a unified and standardized trading platform for public resources.

20. Establish and improve the market operation mechanism. Improve the market operation mechanism in the field of public * * * resource allocation, public * * * asset transaction and public * * * product production, standardize the trading behavior of public * * * resources, strengthen the supervision mechanism, promote the centralized management and operation of construction project bidding, government procurement, land and property rights transactions, and ensure the openness, fairness and impartiality of public * * * resource transactions. (Responsible units: Municipal Finance Bureau and Municipal Supervision Bureau)

2 1. Build a public resource trading platform. Actively promote the construction of a tangible market for public resources trading, provide relevant supporting services for trading activities, gradually promote the construction of public resources trading networks at the city, county and township levels, and actively explore the integrated management model of the merger of public resources trading platforms and service centers. (Responsible unit: Municipal Supervision Bureau)

(5) Strengthening the informatization construction of government services.

22. Strengthen the construction of e-government. Further strengthen the application of government intranet and Internet in government service, and improve the level of government service informatization. Establish a unified platform for the city's government information based on the municipal administrative service center as the main body, district and county administrative service centers and street (township) convenience service centers, gradually realize the functions of online examination and approval, payment, consultation, accreditation and supervision, and promote mobile service methods such as remote signing, mobile phone inspection, SMS inquiry and SMS reminder. Establish a city-wide public resource trading network platform with the functions of template preparation of bidding documents, online registration of bidders, automatic evaluation of business bids, hidden scoring of technical bids, etc., and realize online bidding and electronic bid evaluation. Establish and improve the city's unified electronic monitoring network system to realize real-time monitoring and dynamic supervision of government service centers and public resource trading centers at all levels. (Responsible units: general offices and offices of governments at all levels, Municipal Supervision Bureau and service centers at all levels)

(six) to strengthen the construction of government service carrier, build a government service system.

23. Integrate service resources. Strengthen the construction of government service carrier, give full play to the role of government gazette, network, public affairs column and public service guide in government service, and grass-roots communities and rural areas should make full use of existing public carriers to publish service information. Improve the news spokesman system, innovate the way of government service, and smooth the channels of government service. Strengthen the unified planning and resource integration of government services, give full play to the functions of existing places and information resources, and avoid redundant construction and waste of investment. (Responsible units: general offices and offices of governments at all levels, and the Propaganda Department of the Municipal Party Committee)

24. Build a service system. Taking promoting the construction of government service system as an important measure to strengthen the government's own construction, improve the public service level and create the optimal development environment, perfecting relevant policies, regulations and management measures, integrating government service resources, perfecting government service platform, and promoting the standardization and efficiency of government service. With the administrative service center as the main body, we will gradually realize the convergence and integration of various government service platforms, and form a government service system with clear hierarchy, high efficiency and convenience, covering urban and rural areas. (Responsible unit: general offices and offices of governments at all levels)

Four, strengthen leadership, to ensure deepening the openness of government affairs, strengthen the implementation of government services.

(1) Strengthen organizational leadership. Party committees and governments at all levels should attach great importance to the openness of government affairs and government services, put them on an important agenda and put them in an important position, make overall consideration of the openness of party affairs, government affairs, justice, factory affairs, village affairs and public enterprises and institutions, and make unified research and deployment, inspection and assessment. Chief executives at all levels are the first responsible persons for the openness of government affairs and government services, and leaders in charge should personally supervise, coordinate and implement them. Leading bodies and offices of open government affairs at all levels shall, in accordance with the requirements of Party committees and governments, make overall arrangements, formulate work plans, do a good job in task decomposition, and guide and coordinate the work of open government affairs and government services. All responsible units should play a good role in organizing, leading and coordinating, and all relevant departments should conscientiously implement their work responsibilities, increase funding and staffing support, strengthen publicity and education and personnel training, and strive to improve the openness of government affairs and the level of government services.

(2) Strengthen system construction. All localities and departments should further establish and improve the system of standardizing administrative discretion, strengthening the management of preventing and controlling the risks of clean government, improving the working procedures of making government affairs public, standardizing the operation of administrative service centers, evaluating the quality of government affairs services, and strengthening the supervision and assessment of government affairs public, so as to provide a strong institutional guarantee for deepening the openness of government affairs and strengthening government affairs services.

(3) Strict supervision and assessment. City, district and county level discipline inspection and supervision organs stationed in the government service platform directly under the discipline inspection and supervision institutions, responsible for the supervision and inspection of the city's government affairs and government services. All localities and departments should incorporate the openness of government affairs and government services into the assessment of the responsibility system for building a clean and honest government, the performance assessment of administrative organs and the scope of democratic appraisal, refine the assessment criteria, and increase the proportion of assessment scores. We should give full play to the supervisory role of NPC deputies, CPPCC members, democratic parties, people's organizations and news media, and strengthen social supervision. It is necessary to study ways and means to improve and strengthen supervision and effectively improve the effectiveness of supervision. Establish and improve the incentive and accountability mechanism, and reward the regions and departments where the work is put in place; Work is not in place, to carry out rectification; Those who harm the legitimate rights and interests of the masses and cause serious consequences should be held accountable, resolutely avoid making government affairs public and government services a mere formality, and ensure that all work is implemented.