How to handle vehicle violation inquiry for small secretary?

"Traffic Secretary" service is a special service launched by Hunan Unicom for Unicom mobile phone users. Mobile phone users, car owners and drivers can dial116114 to access the manual seat, and can consult the traffic secretary about driving or traveling routes, bus routes, real-time road conditions, traffic control, parking spaces, gas stations, car service stations and roads.

The "Traffic Secretary" will inform customers of vehicle violation (off-site punishment), driver violation points, annual vehicle inspection reminder, driver's license inspection reminder, daily traffic weather forecast, traffic news, car wash index and other information by SMS. The driver has a violation record without knowing it, and the traffic secretary will send the violation record to the customer's mobile phone, so that the user can know his own violation integral information and vehicle violation information in time. Users can also customize the traffic secretary business, and we will provide users with relevant information through MMS and SMS regularly.

Service object

First, Hunan Unicom mobile phone users, fixed-line users (Unicom mobile phone users can also achieve customized services)

B. External mobile phone users (providing differentiated services) C. External fixed phone users (providing differentiated services)

Preview mode

The user accesses the seat by dialing116114, and obtains related services through the manual seat of the traffic secretary;

Unicom mobile phone users can customize the traffic secretarial service through SMS or MMS.

note:

Mobile phone users other than 1, fixed line and China Unicom cannot customize it.

2. Can't decide.

3. For fixed telephone users and mobile telephone users outside China Unicom, information inquiry is treated differently from users inside China Unicom. For example, users in Unicom's network can query detailed violation information, while users outside Unicom's network can only query specific numbers, not detailed information.

Fourth, the service content

Tour guide service: it mainly provides information such as travel route inquiry, bus route inquiry, bus transfer, subway line, subway transfer, real-time road condition inquiry, traffic control inquiry, etc.

City name and address inquiry: on the basis of inquiring about the company name and address, service scope, branches, website address, e-mail, actual name, industry and other conditions, provide detailed address, surrounding intersections, surrounding landmark buildings, surrounding buses/railways/ferries and other related information for inquiring customers, as well as the arrival mode or driving route from the user's starting point to the inquired enterprise, and provide voice broadcast and send short multimedia messages on this basis.

All kinds of agency services: This service is provided by Guitaiqi Automobile Service International Chain, a subsidiary of Hunan Gaoge Company. It provides various agency services such as violation agency, annual inspection agency, annual ticket fee agency and insurance agency. For member customers, it provides door-to-door service, collects relevant documents (ID card, driver's license, vehicle driving license and other accessories) for registration and scanning, and collects corresponding fines to complete payment.

Parking inquiry service: provides information about urban parking lots, the number of parking lots, parking fees, daily parking usage and so on.

Road rescue service: This service is provided by Guitai Team Automobile Service International Chain Company, a subsidiary of Hunan Gaoge Company, and provides road rescue service for its member customers.

Gas station inquiry service: it mainly provides information inquiry about the location and quantity of gas stations in the province.

Automobile service station inquiry service: it mainly provides information inquiry of automobile 4S shops, repair shops, beauty centers and service stations.

Traffic information service: it mainly provides information including bus frequency information, train time, flight inquiry, traffic information, traffic weather and so on;

Traffic violation inquiry: driver violation integral notification and vehicle violation notification; Note: Vehicle violation notice: including reminders of all violation records, especially those for off-site punishment, such as running a red light and speeding.

Driver information inquiry: driver's license annual inspection reminder, vehicle annual inspection reminder (parking fee, vehicle and vessel use tax, vehicle insurance) reminder, road maintenance reminder.

Automobile maintenance knowledge: automobile maintenance knowledge, car wash index, automobile beauty decoration knowledge, traffic news, traffic weather query, etc.

Verb (abbreviation of verb) service charge description:

Billing according to the number of calls: When the user dials11614 and presses the No.7 key to go to the traffic secretary to enjoy relevant services, the charging will be calculated according to the local telephone charges; For users who don't have a monthly subscription, some service content SMS downlink information fees are temporarily exempted.

Charge by bill: SMS 1 yuan/time, MMS 2 yuan/time, bill is mainly used for travel route inquiry, bus route inquiry, violation information inquiry, etc.

Monthly subscription fee: according to 8 yuan/month, the monthly subscription user calls 1 1665438 to transfer to the traffic secretary or request information, and the relevant information will be sent to the user's computer on time.